Al-Haddad Ahmed, Al-Omar Fatimah, Al-Khaleel Abdullah, Al-Khalaf Ali
R4 FM Resident, Saudi Board Family Medicine Training program, PCFCM-MOH Al Ahsa, Saudi Arabia.
FM Specialist, PCFCM-MOH Al Ahsa, Saudi Arabia.
J Family Med Prim Care. 2020 Feb 28;9(2):571-579. doi: 10.4103/jfmpc.jfmpc_743_19. eCollection 2020 Feb.
Burnout syndrome (BS) is a relatively common occupational problem. It is a psychological and behavioral syndrome described by three dimensions: emotional exhaustion (EE); depersonalization (DP); and low personal accomplishment (PA).
This study aims to calculate the prevalence of BS and its related risk factors among physicians of primary health care centers (PHCCs) of the Ministry of Health (MOH, Al Ahsa, Saudi Arabia.
A cross-sectional study was conducted in which 280 physicians working in PHCCs were selected as a comprehensive sample, the response rate was 80.7%. We excluded the trainee of residency programs, interns, and hospital physicians providing partial service in PHCCs. The data was collected by using two-part self-administered questionnaire including sociodemographic data, working conditions, and Maslach Burnout Inventory™-Human Services Survey for Medical Personnel-MBI-HSS (MP). This data was analyzed using Statistical Package for Social Sciences (SPSS) program.
The mean score for EE was 24.99 ± 11.54 SD. The mean score for DP was 9.19 ± 6.13 SD. For PA, it was 29.41 ± 9.9 SD. The percentage of participants who scored high in EE was 47.3%. About one-half of the participants scored high DP and 59.7% had diminished PA. About one-quarter of the participants (24.3%) scored high burnout in all three dimensions. High EE was present in ages from 35 to 45 years, Saudi participants, rotating or covering physicians, and participants who were satisfied with their job. High DP was seen in Saudi physicians, family physicians, rotating or covering physicians, those who were not satisfied with their job, and physicians who work in rural areas. Low PA was seen in physicians who were not satisfied with their job, rotating or covering physicians, participants who do not have tasks other than clinical work, and physicians who work in Omran sector.
There is a significant level of burnout among physicians working in PHCCs in Al Ahsa. High burnout was associated with some risk factors. Further research is needed to study this problem in depth.
职业倦怠综合征(BS)是一个相对常见的职业问题。它是一种由三个维度描述的心理和行为综合征:情感耗竭(EE);去个性化(DP);以及低个人成就感(PA)。
本研究旨在计算沙特阿拉伯艾哈萨卫生部初级卫生保健中心(PHCCs)医生中职业倦怠综合征的患病率及其相关危险因素。
进行了一项横断面研究,选取了在PHCCs工作的280名医生作为综合样本,回复率为80.7%。我们排除了住院医师培训学员、实习生以及在PHCCs提供部分服务的医院医生。通过使用两部分的自填式问卷收集数据,包括社会人口学数据、工作条件以及针对医务人员的马氏职业倦怠量表™ - 人类服务调查 - MBI - HSS(MP)。使用社会科学统计软件包(SPSS)程序对这些数据进行分析。
情感耗竭的平均得分为24.99 ± 11.54标准差。去个性化维度的平均得分为9.19 ± 6.13标准差。个人成就感维度的平均得分为29.41 ± 9.9标准差。情感耗竭得分高的参与者比例为4?.3%。约一半的参与者去个性化得分高,59.7%的参与者个人成就感降低。约四分之一的参与者(24.3%)在所有三个维度上得分都高。35至45岁的参与者、沙特参与者、轮岗或替班医生以及对工作满意的参与者情感耗竭得分高。沙特医生、家庭医生、轮岗或替班医生、对工作不满意的医生以及在农村地区工作的医生去个性化得分高。对工作不满意的医生、轮岗或替班医生、除临床工作外没有其他任务的参与者以及在欧姆兰地区工作的医生个人成就感得分低。
艾哈萨PHCCs工作的医生中存在显著程度的职业倦怠。高职业倦怠与一些危险因素相关。需要进一步研究以深入探讨这个问题。