Joslin Diabetes Center, Boston, Massachusetts.
J Clin Endocrinol Metab. 2020 Jul 1;105(7). doi: 10.1210/clinem/dgaa230.
Physician burnout is a national problem that has gained increasing attention among the medical community. Many organizations like the American Medical Association, American College of Physicians, and the National Academy of Medicine are taking action.
Endocrinologists and other members of the endocrine community are not immune to burnout. Approximately 47% of endocrinologists report feeling burnt out or have experienced symptoms of burnout, and this number is rising.
The consequences of burnout include personal factors such as stress, depression, and risk of suicide as well as organizational impacts like decreased quality of care, increased clinical errors, reduced empathy for patients, decreased patient satisfaction, and higher turnover rates, with some physicians leaving practice altogether. Burnout has substantial economic impacts at an organizational level, and high costs are associated with replacing, recruiting, and retraining endocrinologists. Endocrinologists identified feeling a lack of respect from administration, excessive bureaucratic tasks, increased computerization, emphasis on profit that has contributed to loss of control over schedules, and insufficient compensation as top contributors to burnout. One strategy to address burnout is to focus on the promotion of joy in work. Joy in work is guided by 4 key themes: meaning, camaraderie, choice, and equity. Each of these themes can be implemented through cocreating solutions. We discuss how each theme can be addressed among endocrine practices.
Ultimately, initiatives need to be implemented across the endocrinology community to cultivate joy and reduce burnout.
医生倦怠是一个全国性问题,已经引起了医学界越来越多的关注。许多组织,如美国医学协会、美国医师学院和国家医学院,都在采取行动。
内分泌学家和内分泌社区的其他成员也无法免受倦怠的影响。大约 47%的内分泌学家报告感到倦怠或出现倦怠症状,而且这个数字还在上升。
倦怠的后果包括个人因素,如压力、抑郁和自杀风险,以及组织影响,如护理质量下降、临床错误增加、对患者的同情心减少、患者满意度降低和周转率上升,一些医生甚至完全离开行医。倦怠在组织层面上产生了巨大的经济影响,与替换、招聘和再培训内分泌学家相关的成本很高。内分泌学家认为,管理层缺乏尊重、过多的官僚任务、计算机化程度的提高、对利润的重视导致对时间表失去控制以及补偿不足是导致倦怠的主要原因。解决倦怠问题的一种策略是关注工作中的快乐。工作中的快乐由 4 个关键主题指导:意义、友情、选择和公平。每个主题都可以通过共同创造解决方案来实施。我们讨论了如何在内分泌实践中解决每个主题。
最终,需要在整个内分泌学社区实施举措,培养快乐,减少倦怠。