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沟通效果:审视大学校园里高校健康专业人员与学生之间的互动。

Communication effectiveness: examining interactions between college health professionals and students on university campuses.

作者信息

Adu Gyamfi Prince

机构信息

Brian Lamb School of Communication, Purdue University, West Lafayette, IN, USA.

出版信息

J Am Coll Health. 2022 Apr;70(3):750-757. doi: 10.1080/07448481.2020.1763367. Epub 2020 May 20.

DOI:10.1080/07448481.2020.1763367
PMID:32432988
Abstract

To examine how students would describe their communication exchanges with college health professionals on a university campus and also how students perceived those exchanges to be effective health communication. 48 participants completed the online survey. An open-ended questionnaire was utilized to collect data. Thematic analysis technique was used to analyze the data. The analysis yielded six themes that emerged from participants' responses: clear communication, instruction, listening, friendliness, immediate feedback, and professionalism. The findings show that students' understanding of efffective health communication differs. Therefore, college health professionals should be cognizant of these differences when communicating with students who access health services on university campuses.

摘要

为了研究学生如何描述他们在大学校园与大学健康专业人员的沟通交流,以及学生如何看待这些交流是有效的健康沟通。48名参与者完成了在线调查。使用开放式问卷收集数据。采用主题分析技术对数据进行分析。分析得出了参与者回答中出现的六个主题:清晰沟通、指导、倾听、友好、即时反馈和专业素养。研究结果表明,学生对有效健康沟通的理解存在差异。因此,大学健康专业人员在与在大学校园使用健康服务的学生沟通时应意识到这些差异。

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