Department of Psychiatry, Harvard Medical School, Boston, MA, USA.
Department of Psychiatry, The University of Massachusetts Medical School, Worcester, MA, USA.
Psychiatr Q. 2020 Dec;91(4):1011-1015. doi: 10.1007/s11126-020-09785-8.
The Assaulted Staff Action Program (ASAP) is a voluntary, system-wide, peer-help, crisis intervention program to address the psychological sequellae in staff victims of patient assaults. Its functions and service provisions have been reported in previous five-year intervals. ASAP has been associated with providing quality counseling services to employee victims of these patient assaults as well as declines in assaults facility-wide in some agencies after an ASAP team was fielded. The present paper presents a summary of both its most recent five-year interval (2015-2020) and an overview of its 30 years of service during which it has responded to 10,651 patient assaults on staff.
受攻击员工行动计划（ASAP）是一个自愿的、全系统的、同行帮助的危机干预计划，旨在解决员工遭受患者攻击后的心理后果。其功能和服务提供情况在前五个五年间隔期内已经有报道。ASAP 一直致力于为这些遭受患者攻击的员工提供优质的咨询服务，并且在一些机构部署 ASAP 团队后，全机构范围内的攻击事件有所减少。本文总结了其最近的五年间隔期（2015-2020 年），以及它 30 年的服务概况，在此期间，它应对了 10651 起针对员工的患者攻击事件。
