College of Nursing, University of Wisconsin-Milwaukee, Milwaukee, Wisconsin.
Children's Hospital of Wisconsin, University of Wisconsin-Milwaukee, Milwaukee, Wisconsin.
Nurs Forum. 2020 Nov;55(4):553-558. doi: 10.1111/nuf.12461. Epub 2020 Jun 4.
Nurses are in a key position between the patient, provider, and the health care system. This position provides them with valuable insight into problems and potential solutions in health care, yet there is little recorded involvement of nurses in product or service development. A five-step process called design thinking has proven successful across multiple settings to generate meaningful solutions that provide value to those directly impacted by a problem. The purpose of this study is to describe the process of design thinking and review how it can be used by nurses for the creation of products and services that will benefit health care systems and improve nursing practice and patient care.
护士处于患者、医疗服务提供者和医疗保健系统之间的关键位置。这一位置使他们能够深入了解医疗保健中的问题和潜在解决方案，但记录在案的护士参与产品或服务开发的情况却很少。设计思维是一种已经在多个领域被证明成功的五步流程，可以产生对受问题直接影响的人有价值的解决方案。本研究的目的是描述设计思维的过程，并探讨护士如何利用它来创建有益于医疗保健系统、改善护理实践和患者护理的产品和服务。
