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团队中的不文明行为和创造力:考察加害者性别的作用。

Incivility and creativity in teams: Examining the role of perpetrator gender.

机构信息

Department of Management and Entrepreneurship.

Department of Organizational Studies.

出版信息

J Appl Psychol. 2021 Apr;106(4):560-581. doi: 10.1037/apl0000757. Epub 2020 Jun 18.

DOI:10.1037/apl0000757
PMID:32551738
Abstract

We conduct 3 experiments to examine how the effects of incivility on team creativity through team positive affect differ depending on the gender of the incivil team member. We argue that the incivil behavior of 1 team member decreases team positive affect, thereby decreasing team creativity. We then propose that the gender of the incivil team member plays a significant role in team member reactions. We draw on role congruity theory, which posits that individuals respond positively toward those whom they perceive as adhering to societal norms, and negatively to those who do not. Accordingly, we found that team positive affect decreased significantly when a woman behaved incivilly compared with when a man behaved incivilly due to the agentic and aggressive nature of the behavior. Lower team positive affect then decreased team creativity. Interestingly, team positive affect was not affected when a man behaved incivilly. We consider the implications of our work across several different literatures and discuss interesting directions for future research. (PsycInfo Database Record (c) 2021 APA, all rights reserved).

摘要

我们进行了 3 项实验,以检验团队中不文明行为对团队积极情绪的影响如何因不文明团队成员的性别而异而导致团队创造力下降。我们认为,1 名团队成员的不文明行为会降低团队积极情绪,从而降低团队创造力。然后我们提出,不文明团队成员的性别在团队成员的反应中起着重要作用。我们借鉴了角色一致性理论,该理论认为,个人对那些他们认为符合社会规范的人会做出积极的反应,而对那些不符合规范的人则会做出消极的反应。因此,我们发现,由于行为的特质和攻击性,当女性表现出不文明行为时,团队积极情绪会显著下降,而当男性表现出不文明行为时则不会。较低的团队积极情绪继而降低了团队创造力。有趣的是,当男性表现出不文明行为时,团队积极情绪不会受到影响。我们考虑了我们在多个不同文献中的工作的意义,并讨论了未来研究的有趣方向。

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