University of Maryland, United States.
Curr Opin Psychol. 2020 Dec;36:60-64. doi: 10.1016/j.copsyc.2020.04.009. Epub 2020 May 29.
Advances in technology and communication platforms have enabled the open exchange of knowledge within online communities. In these communities individuals voluntarily share information for many reasons, including to help others; due to a sense of ownership and belonging; and a belief in generalized reciprocity. The affordances of these platforms, such as openness beyond geographic and social boundaries and collaborative filtering, alter interactions on these platforms and contribute to shaping the completeness and accuracy of information shared. Yet offline social processes, such as homophily, social influence, and social identity, persist with positive and negative impacts on information quality and behavior. Because of the widespread use of online communities as a source of knowledge that affects decision making it has become imperative to understand how knowledge is generated, shared and understood in these communities.
技术和通信平台的进步使得在线社区内的知识能够公开交流。在这些社区中，个人出于多种原因自愿分享信息，包括帮助他人；由于归属感和归属感；以及对普遍互惠的信念。这些平台的功能，例如超越地理和社会边界的开放性以及协作过滤，改变了这些平台上的交互方式，并有助于塑造所共享信息的完整性和准确性。然而，线下社会过程，如同质性、社会影响和社会认同，仍然存在，对信息质量和行为产生积极和消极的影响。由于在线社区作为影响决策的知识来源被广泛使用，因此了解知识如何在这些社区中生成、共享和理解变得至关重要。
