Moll Jonas, Cajander Åsa
Centre for empirical research on information systems, Örebro University, Sweden.
Department of Information Technology, Uppsala University, Sweden.
Stud Health Technol Inform. 2020 Jun 16;270:1021-1025. doi: 10.3233/SHTI200316.
The work environment for nurses is challenging, and even though new technology has major advantages, it has often also caused new stressors and problems for nurses. When Patient Accessible Electronic Health Records (PAEHR) was introduced in Sweden, research showed that nurses were worried about possible negative effects for patients as well as on their work. However, to this date there are very few follow up studies on the more long term effects of PAEHR, despite research pointing to the fact that reactions after long term use might differ from initial experiences. In this paper we present an interview study to fill this research gap. An analysis based on interviews with physicians and nurses in Oncology care reveals three areas where nurses' work is experienced to have been affected: 1) nurses receive more questions from patients after PAEHR has been introduced, 2) nurses have changed their documentation practices and 3) the log list functionality has made nurses feel questioned. Finally, these results are discussed in relation to nurses' work environment from a sociotechnical and gender perspective.
护士的工作环境具有挑战性,尽管新技术有诸多重大优势,但它也常常给护士带来新的压力源和问题。瑞典引入患者可访问电子健康记录(PAEHR)时,研究表明护士担心这会给患者以及自身工作带来负面影响。然而,尽管有研究指出长期使用后的反应可能与最初的体验不同,但迄今为止,关于PAEHR更长期影响的后续研究非常少。在本文中,我们进行了一项访谈研究以填补这一研究空白。基于对肿瘤护理领域医生和护士的访谈分析,揭示了护士工作受到影响的三个方面:1)引入PAEHR后,护士收到患者更多问题;2)护士改变了他们的记录方式;3)日志列表功能让护士感到受到质疑。最后,从社会技术和性别视角,结合护士的工作环境对这些结果进行了讨论。