Lesselroth Blake, Monkman Helen, Adams Kathleen, Wood Scott, Corbett Audrey, Homco Juell, Borycki Elizabeth M, Spier Ross, Kushniruk Andre W
University of Oklahoma School of Community Medicine, USA.
School of Health Information Sciences, University of Victoria, Canada.
Stud Health Technol Inform. 2020 Jun 16;270:1076-1080. doi: 10.3233/SHTI200327.
User experience (UX) theories, models, and frameworks (TMFs) help scope user-centered design activities, aid in the selection of constructs and measures, and contextualize findings within a larger knowledge base. However, the fragmentation of literature across disciplines and the inconsistent use of TMFs makes integrating concepts and selecting UX tools challenging. Therefore, we conducted a focused review of the healthcare literature to identify a succinct list of UX-specific TMFs for academic UX researchers and industry practitioners alike.
用户体验(UX)理论、模型和框架(TMFs)有助于界定以用户为中心的设计活动范围,辅助构建和测量方法的选择,并将研究结果置于更广泛的知识库中进行情境化分析。然而,跨学科文献的碎片化以及TMFs使用的不一致性,使得整合概念和选择用户体验工具具有挑战性。因此,我们对医疗保健文献进行了重点综述,为学术用户体验研究人员和行业从业者确定了一份简洁的特定于用户体验的TMFs清单。