Monkman Helen, Lesselroth Blake J
University of Victoria, Victoria, British Columbia, Canada.
University of Oklahoma, Tulsa, Oklahoma, United States of America.
Healthc Manage Forum. 2025 Jul 8;38(5):8404704251356518. doi: 10.1177/08404704251356518.
Health literacy is important from two perspectives: the individuals (personal health literacy) and the organizations providing information and services (organizational health literacy). While research has addressed digitalization in healthcare and associated barriers and enablers in personal health literacy (e.g., digital health literacy), these developments have not been paraleled in organizational health literacy. In this article, we proposed an augmented definition of organizational health literacy and conducted a gap analysis of the Health Literacy Universal Precautions Toolkit to expand it for digital health. Important advancements, specifically for virtual care, have been made, yet a broader approach must be adopted for all digital health technology. We proposed a series of modifications to emphasize the importance of digital health in organizational health literacy. Organizations must equitably enable individuals to understand and use digital information and services. In this monograph, we describe the current informatics gap and the required competencies, policies, and infrastructure to close the gap.
个人（个人健康素养）以及提供信息和服务的组织（组织健康素养）。虽然研究已经探讨了医疗保健中的数字化以及个人健康素养方面相关的障碍和推动因素（例如数字健康素养），但这些发展在组织健康素养方面并未得到相应的体现。在本文中，我们提出了组织健康素养的扩展定义，并对《健康素养通用预防措施工具包》进行了差距分析，以将其扩展到数字健康领域。虽然已经取得了重要进展，特别是在虚拟护理方面，但对于所有数字健康技术都必须采用更广泛的方法。我们提出了一系列修改建议，以强调数字健康在组织健康素养中的重要性。组织必须公平地使个人能够理解和使用数字信息及服务。在本专著中，我们描述了当前的信息学差距以及缩小差距所需的能力、政策和基础设施。
