Pan Wenjing, Feng Bo, Wingate V Skye, Li Siyue
School of Journalism and Communication, Renmin University of China, Beijing, China.
Department of Communication, University of California, Davis, Davis, CA, United States.
Front Psychol. 2020 Jun 3;11:978. doi: 10.3389/fpsyg.2020.00978. eCollection 2020.
The current study examined the effect of exposure to online support-seeking posts containing different levels of depth self-disclosure (baseline, peripheral, core) affecting the quality (person-centeredness and politeness) of participants' support-provision messages. Participants of the study were assigned to the role of a support-provider. Compared to participants who read support-seeking posts with baseline and core self-disclosure, participants who read support-seeking posts with peripheral self-disclosure rated the support-seekers as less anonymous. Compared to participants who read support-seeking posts in the baseline condition, participants who read the support-seeking posts with peripheral self-disclosure wrote support-provision messages with higher level of person-centeredness and politeness. Participants' perceived anonymity of the support-seekers mediated the effect of the depth of self-disclosure on the politeness of the response messages.
本研究考察了接触包含不同深度自我表露水平(基线、外围、核心)的在线求助帖子对参与者提供支持信息的质量(以人为主和礼貌程度)的影响。该研究的参与者被分配为支持提供者的角色。与阅读基线和核心自我表露的求助帖子的参与者相比,阅读外围自我表露的求助帖子的参与者认为求助者的匿名性较低。与在基线条件下阅读求助帖子的参与者相比,阅读外围自我表露的求助帖子的参与者所写的支持信息在以人为主和礼貌程度方面水平更高。参与者对求助者的感知匿名性介导了自我表露深度对回复信息礼貌程度的影响。