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在新冠疫情紧急状态下关爱医护人员:迈向医疗保健领域的“共情流行病”

Caring for Health Professionals in the COVID-19 Pandemic Emergency: Toward an "Epidemic of Empathy" in Healthcare.

作者信息

Barello Serena, Graffigna Guendalina

机构信息

EngageMinds HUB, Consumer, Food & Health Engagement Research Center, Department of Psychology, Università Cattolica del Sacro Cuore, Milan, Italy.

出版信息

Front Psychol. 2020 Jun 9;11:1431. doi: 10.3389/fpsyg.2020.01431. eCollection 2020.

Abstract

Psychological research into healthcare opened the door to understanding people's emotional reactions when experiencing events perceived as life-threatening. This is the case of the current outbreak of the novel Coronavirus disease (COVID-19) that has recently been declared "a public health emergency of international concern (PHEIC)" by the World Health Organization (WHO). The response to an influenza pandemic might generate remarkable stress and emotional turmoil to healthcare providers who work during the outbreak. Prior experience with disasters, pandemics, and major traumatic events indicates that enhanced support to healthcare professionals enabling them to become aware of their own emotions and effectively share their perspective and lived experience with patients can help them in remaining efficient and focused during these stressful events. This outbreak marks a vital moment where healthcare systems can endorse an "epidemic of empathy" aimed at bringing science and humanism together to benefit patients and consolidate citizens' trust in healthcare providers during this and future healthcare crisis. Perhaps, the greatest opportunity for managing people fears during health emergencies-like the COVID-19 one-lies, in the short term, in restoring our connections with each other. Today, we are all called to rebuild a sense of community and the ties that bind us together as human beings.

摘要

对医疗保健领域的心理学研究为理解人们在经历被视为危及生命的事件时的情绪反应打开了大门。新型冠状病毒病(COVID-19)近期爆发的情况便是如此,世界卫生组织(WHO)最近已宣布该疫情为“国际关注的突发公共卫生事件(PHEIC)”。应对流感大流行可能会给在疫情爆发期间工作的医护人员带来巨大压力和情绪动荡。以往应对灾难、大流行和重大创伤性事件的经验表明,加强对医护人员的支持,使他们能够意识到自己的情绪,并有效地与患者分享自己的观点和生活经历,有助于他们在这些压力事件中保持高效和专注。此次疫情爆发标志着一个关键时刻,医疗保健系统可以倡导一场“共情流行病”,旨在将科学与人文主义结合起来,在此次及未来的医疗保健危机中造福患者并巩固公民对医护人员的信任。或许,短期内,在应对像COVID-19这样的卫生紧急情况时,管理人们恐惧的最大机会在于恢复我们彼此之间的联系。如今,我们都被呼吁重建社区意识以及将我们作为人类联系在一起的纽带。

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