Peterson Emily B, Chou Wen-Ying Sylvia, Rising Camella, Gaysynsky Anna
Behavioral Research Program, National Cancer Institute, U.S.A.
ICF.
Stud Health Technol Inform. 2020 Jun 25;269:497-510. doi: 10.3233/SHTI200058.
This chapter explores the impact and role of health literacy in peer-to-peer health communication contexts, such as social media platforms and online patient support groups. The chapter contends that health literacy efforts of researchers, health care providers, and public health practitioners will need to include innovative strategies to help consumers critically evaluate and appropriately utilize the health information found in online communities. The chapter first discusses the rise of peer-to-peer sharing of health information and accompanying health literacy concerns. Next, a series of case studies are presented that illustrate the potential role of health literacy in three different online settings: clinical trial patient support networks, social media channels, and personal blogs. The chapter then explores common themes highlighted in these examples and discusses the range of health literacy benefits and pitfalls that accompany the use of these channels for health information. Finally, the chapter explores existing individual-level and system-level health literacy initiatives for peer-to-peer health communication and suggests opportunities for future work in this area. Such efforts to address and improve health literacy can help individuals and communities successfully navigate online platforms where peer-to-peer health information is exchanged.
本章探讨健康素养在 peer-to-peer 健康交流环境中的影响和作用，如社交媒体平台和在线患者支持小组。本章认为，研究人员、医疗保健提供者和公共卫生从业者的健康素养工作将需要纳入创新策略，以帮助消费者批判性地评估并适当地利用在线社区中发现的健康信息。本章首先讨论了健康信息 peer-to-peer 分享的兴起以及随之而来的健康素养问题。接下来，呈现了一系列案例研究，这些案例说明了健康素养在三种不同在线环境中的潜在作用：临床试验患者支持网络、社交媒体渠道和个人博客。然后，本章探讨了这些例子中突出的共同主题，并讨论了使用这些渠道获取健康信息所带来的一系列健康素养益处和陷阱。最后，本章探讨了现有的针对 peer-to-peer 健康交流的个人层面和系统层面的健康素养举措，并提出了该领域未来工作的机会。这种解决和提高健康素养的努力可以帮助个人和社区成功地在 peer-to-peer 健康信息得以交换的在线平台上畅游。
