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社会比较、自我概念与归因:评估领导-成员交换关系中与自我相关的权变因素

Social Comparisons, Self-Conceptions, and Attributions: Assessing the Self-Related Contingencies in Leader-Member Exchange Relationships.

作者信息

Lapointe Émilie, Vandenberghe Christian, Ben Ayed Ahmed K, Schwarz Gary, Tremblay Michel, Chenevert Denis

机构信息

Nottingham University Business School China, The University of Nottingham Ningbo China, Ningbo, China.

HEC Montréal, Montréal, Canada.

出版信息

J Bus Psychol. 2020;35(3):381-402. doi: 10.1007/s10869-019-09628-9. Epub 2019 Apr 23.

Abstract

Research on leader-member exchange (LMX) has demonstrated that, in addition to the value of LMX as an indicator of quality relationships with leaders, employees also evaluate how their relationship with the leader compares to other employees' relationship with the leader. This finding led to the emergence of LMX social comparison (LMXSC). This study examines how LMX vs. LMXSC relates to work outcomes and considers the employee and perceived supervisor self-concept levels as moderators. We posit that LMX predicts work performance through increased organizational commitment. We further suggest that the relational and collective levels of the self-concept act as contingencies of the relationships among LMX, LMXSC, commitment, and performance. A sample of 250 employee-supervisor dyads was used to test the hypotheses. LMX predicted commitment and, indirectly, performance. The employee and perceived supervisor relational self-concepts acted as moderators of LMXSC, and the perceived supervisor collective self-concept acted as a moderator of LMX and LMXSC. However, not all moderation hypotheses were supported. Unexpected moderating effects involving the employee and perceived supervisor individual self-concepts, as well as main effects, were also uncovered. This study helps differentiate LMX from LMXSC and understand the role of self-conceptions, including self-conceptions attributed by employees to the leader, in leader-member relationships.

摘要

领导-成员交换(LMX)的研究表明,除了LMX作为与领导关系质量指标的价值外,员工还会评估自己与领导的关系与其他员工与领导的关系相比如何。这一发现导致了LMX社会比较(LMXSC)的出现。本研究考察了LMX与LMXSC如何与工作成果相关,并将员工和感知到的上级自我概念水平作为调节变量。我们假设LMX通过增强组织承诺来预测工作绩效。我们进一步认为,自我概念的关系和集体层面是LMX、LMXSC、承诺和绩效之间关系的权变因素。使用250对员工-上级二元组样本对假设进行了检验。LMX预测了承诺,并间接预测了绩效。员工和感知到的上级关系自我概念充当了LMXSC的调节变量,而感知到的上级集体自我概念充当了LMX和LMXSC的调节变量。然而,并非所有调节假设都得到了支持。还发现了涉及员工和感知到的上级个人自我概念的意外调节效应以及主效应。本研究有助于区分LMX和LMXSC,并理解自我概念,包括员工赋予领导的自我概念,在领导-成员关系中的作用。

https://cdn.ncbi.nlm.nih.gov/pmc/blobs/2bcc/7319409/b7aefddf59c9/10869_2019_9628_Fig1_HTML.jpg

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