Lin Fang-Suey, Shi Hong-Chun, Fang Kwo-Ting
Graduate School of Design, National Yunlin University of Science and Technology, Yunlin 64002, Taiwan.
Department of Information Management, National Yunlin University of Science and Technology, Douliu 64002, Taiwan.
Healthcare (Basel). 2020 Jul 9;8(3):205. doi: 10.3390/healthcare8030205.
Regarding long-term home care needs, nurses need to communicate effectively and reasonably when teaching home caregivers. Designers can assist medical staff and develop pictorial tools to enhance communication. The purpose of this study is to explore a theoretical basis from the perspective of designers, patients' home caregivers, and medical staff to construct a theoretical framework that can jointly develop pictorial health education tools and healthcare system. The qualitative methods, including in-depth interview and observation, are applied to this study; ground theory sets out to construct a framework from the verbatim transcript of the interviews. Based on interview results, six axial codes were extracted: (1) the method of interdisciplinary cooperation; (2) medical research ethics; (3) communication methods; (4) forms of health education tools; (5) development of health education tools; (6) home care intubation procedure. Eight groups of home caregivers offered suggestions from their experiences. The designers need to assist medical staff to solve real problems, pay attention to professional norms, and forms of cooperation. Health education tools need to meet the needs of medical staff and home caregivers and designers should pay attention to the processes of communication. This study can also assist in interdisciplinary cooperation to explore the theoretical basis of pictorial health education tools for nurses in the context of long-term care at home.
关于长期居家护理需求,护士在教导居家护理人员时需要进行有效且合理的沟通。设计师可以协助医护人员并开发图片工具以加强沟通。本研究的目的是从设计师、患者的居家护理人员和医护人员的角度探索理论基础,构建一个能够共同开发图片健康教育工具和医疗保健系统的理论框架。本研究采用了包括深度访谈和观察在内的定性方法;扎根理论着手从访谈的逐字记录中构建一个框架。基于访谈结果,提取了六个轴心编码:(1)跨学科合作方法;(2)医学研究伦理;(3)沟通方式;(4)健康教育工具形式;(5)健康教育工具的开发;(6)居家护理插管程序。八组居家护理人员根据他们的经验提出了建议。设计师需要协助医护人员解决实际问题,关注专业规范及合作形式。健康教育工具需要满足医护人员和居家护理人员的需求,设计师应关注沟通流程。本研究还可协助跨学科合作,探索居家长期护理背景下护士图片健康教育工具的理论基础。