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今日医疗保健领域的变革型领导。

Transformational Leadership in Health Care Today.

机构信息

Reprinted from Robbins B, Davidhizar R. Transformational leadership in health care today. Health Care Manag. 2007;26(3):234-239. doi:10.1097/01.HCM.0000285014.26397.e7. Author Affiliations: Lakeland Regional Health System, Saint Joseph, Michigan (Ms Robbins) and School of Nursing, Bethel College, Mishawaka, Indiana (Dr Davidhizar).

出版信息

Health Care Manag (Frederick). 2020 Jul/Sep;39(3):117-121. doi: 10.1097/HCM.0000000000000296.

Abstract

Management in nursing is in a state of revolution based on positive transformational changes. Effective leadership on individual nursing units directly affects nursing staff satisfaction. Employees are interested in managers who can lead in a positive and encouraging manner. Nurses who are content in their positions correlate to a reduction in staff turnover and improve retention. When the nursing staff are satisfied with their employment, patient satisfaction rises. Health care organizations can see this trickle-down effect through increases in patient satisfaction scores over time. The promotion of effective communication and positive attitudes enhances a healthy environment for all employees and staff. Health care organizations should evaluate individual nurse managers on units to promote transformational leadership qualities; this will directly result in staff satisfaction, staff retention, and patient satisfaction.

摘要

护理管理正处于一场变革之中,这场变革基于积极的转型。个人护理单元的有效领导直接影响护理人员的满意度。员工对能够以积极和鼓舞的方式领导的管理者感兴趣。对自己的工作满意的护士与员工流动率的降低和保留率的提高相关。当护理人员对他们的工作感到满意时,患者的满意度就会提高。随着时间的推移,医疗机构可以通过患者满意度评分的提高看到这种连锁反应。促进有效的沟通和积极的态度为所有员工和员工营造了一个健康的环境。医疗机构应该对各单位的个别护士管理人员进行评估,以促进变革型领导素质;这将直接导致员工满意度、员工保留率和患者满意度的提高。

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