Yun Dongwon, Jung Heajung, Ashihara Kelly
School of Business, Konkuk University, Seoul, South Korea.
Front Psychol. 2020 Jul 3;11:1237. doi: 10.3389/fpsyg.2020.01237. eCollection 2020.
While significant organizational research evaluates effective leadership traits and decades of psychological research have investigated emotion, there is a lack of consensus in organizational behavior research related to whether emotion expressed by a leader elicits positive or negative outcomes. We seek to augment existing research by exploring the effect of three dimensions, namely, the intensity of anger expressed, the gender of the leader, and the gender of the observer on perceptions of leadership effectiveness and future status conferral. In Study 1, we recruited 40 participants from a well-known U.S. university to select appropriate terms attributable to intense, moderate, and neutral levels of anger expression. In Study 2, we recruited a diverse pool of 296 participants and employed a quasi-experimental method by randomly assigning participants into one of the six conditions created by three levels of anger expression intensity and the leader gender. Participants were asked to read a vignette in which a male or a female leader responds to an anger-provoking situation with different levels of anger expression and evaluate the leader on perceived leadership effectiveness and future status conferral. Our study findings demonstrated that a leader demonstrating no anger was perceived higher in leadership effectiveness than a leader showing either moderate or intense anger. Juxtaposed to these results, for future status conferral, a leader expressing no anger was perceived as higher in future status than a leader expressing moderate anger without significant difference found between no anger and intense anger. We also found a significant main effect of observer gender with female participants giving lower ratings for leadership effectiveness and status conferral than male participants. Possible explanations and practical implications regarding gender-specific findings are discussed.
虽然大量的组织研究评估了有效的领导特质,并且几十年的心理学研究也对情绪进行了调查,但在组织行为研究中,对于领导者表达的情绪会引发积极还是消极的结果,尚未达成共识。我们试图通过探索三个维度的影响来扩充现有研究,这三个维度分别是:所表达愤怒的强度、领导者的性别以及观察者的性别,它们对领导效能感知和未来地位授予的影响。在研究1中,我们从一所著名的美国大学招募了40名参与者,以选择适用于强烈、适度和中性愤怒表达水平的词汇。在研究2中,我们招募了296名背景各异的参与者,并采用了一种准实验方法,将参与者随机分配到由愤怒表达强度的三个水平和领导者性别所构成的六种条件之一。参与者被要求阅读一个小插曲,其中男性或女性领导者对一个引发愤怒的情境以不同程度的愤怒表达做出回应,并对领导者的领导效能感知和未来地位授予进行评估。我们的研究结果表明,与表现出适度或强烈愤怒的领导者相比,没有表现出愤怒的领导者在领导效能方面被认为更高。与这些结果形成对比的是,对于未来地位授予,没有表现出愤怒的领导者被认为在未来地位方面比表现出适度愤怒的领导者更高,而在没有愤怒和强烈愤怒之间没有发现显著差异。我们还发现观察者性别的显著主效应,女性参与者对领导效能和地位授予的评分低于男性参与者。文中讨论了关于特定性别研究结果的可能解释及实际意义。