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我们的机器人,我们的团队:机器人拟人化对人机团队中的群体效应有调节作用。

Our Robots, Our Team: Robot Anthropomorphism Moderates Group Effects in Human-Robot Teams.

作者信息

Fraune Marlena R

机构信息

Intergroup Human-Robot Interaction (iHRI) Lab, Department of Psychology, New Mexico State University, Las Cruces, NM, United States.

出版信息

Front Psychol. 2020 Jul 14;11:1275. doi: 10.3389/fpsyg.2020.01275. eCollection 2020.

Abstract

Past research indicates that people favor, and behave more morally toward, human ingroup than outgroup members. People showed a similar pattern for responses toward robots. However, participants favored ingroup humans more than ingroup robots. In this study, I examine if robot anthropomorphism can decrease differences between humans and robots on ingroup favoritism. This paper presents a 2 × 2 × 2 mixed-design experimental study with participants ( = 81) competing on teams of humans and robots. I examined how people morally behaved toward and perceived players depending on players' Group Membership (ingroup, outgroup), Agent Type (human, robot), and Robot Anthropomorphism (anthropomorphic, mechanomorphic). Results replicated prior findings that participants favored the ingroup over the outgroup and humans over robots-to the extent that they favored ingroup robots over outgroup humans. This paper also includes novel results indicating that patterns of responses toward humans were more closely mirrored by anthropomorphic than mechanomorphic robots.

摘要

以往的研究表明,人们对人类内群体成员比对群体外成员更偏爱,且行为表现更符合道德规范。人们对机器人的反应也呈现出类似的模式。然而,参与者对人类内群体成员的偏爱超过了机器人内群体成员。在本研究中,我探究了机器人拟人化是否能够减少人类与机器人在内群体偏爱方面的差异。本文呈现了一项2×2×2混合设计实验研究,参与者(n = 81)在由人类和机器人组成的团队中进行竞争。我考察了人们如何根据玩家的群体归属(内群体、外群体)、智能体类型(人类、机器人)以及机器人拟人化程度(拟人化、机械形态)在道德层面上对待和看待玩家。研究结果重现了之前的发现,即参与者更偏爱内群体而非外群体,更偏爱人类而非机器人——以至于他们对内群体机器人的偏爱超过了外群体人类。本文还包含了新的研究结果,表明拟人化机器人比机械形态机器人更能紧密反映出人们对人类的反应模式。

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