Facilitating hepatitis B clinical management in general practice: A qualitative investigation.

METHOD

Data from qualitative semi-structured interviews with 19 participants from primary care settings were thematically analysed.

RESULTS

Critical elements in providing clinical care in primary care settings were identified at an organisational and provider level. A supportive organisational culture included leadership, a multidisciplinary team approach, community engagement and cultural competency, while provider-related issues included authorisation to prescribe, access to linguistic and cultural mediators and effective relationships with relevant specialist services.

DISCUSSION

The research identified practice leadership, organisational culture and a patient focus supported hepatitis B clinical management transitioning from specialist to primary care services.