Faculty of Social Sciences, School of Psychology, University of Ottawa, Ottawa, Ontario.
Faculty of Arts, Department of Communication, University of Ottawa, Ottawa, Ontario.
Can J Aging. 2021 Sep;40(3):489-499. doi: 10.1017/S0714980820000173. Epub 2020 Sep 7.
Previous studies suggest that intergroup contact has a positive effect on older workers' perception of ageism and satisfaction. This study aims at assessing such relationships amongst Canadian younger workers. Precisely, in light of the intergroup contact theory (ICT), it was first hypothesized that a positive perception of intergenerational workplace climate (IWC) and knowledge sharing practices (KSP) increase younger workers' awareness of ageist behaviors targeting older peers. Second, it was hypothesized that such awareness has a positive effect on young workers' level of satisfaction. Relying on a cross-sectional design composed of 612 participants, path analysis was conducted. Findings suggest that whereas KSP increases younger workers' awareness of ageist behaviors towards older workers, this is not the case for IWC. On the other hand, both IWC and KSP have a direct and positive impact on younger workers' level of satisfaction. Theoretical and practical implications of findings are discussed.
先前的研究表明,群体间接触对年长员工对年龄歧视的看法和满意度有积极影响。本研究旨在评估加拿大年轻员工之间的这种关系。具体而言,根据群际接触理论(ICT),首先假设对代际工作场所氛围(IWC)和知识共享实践(KSP)的积极看法会增加年轻员工对针对年长同事的年龄歧视行为的认识。其次,假设这种认识对年轻员工的满意度有积极影响。本研究采用横断面设计,共包含 612 名参与者,进行了路径分析。研究结果表明,虽然 KSP 增加了年轻员工对年长员工的年龄歧视行为的认识,但 IWC 并非如此。另一方面,IWC 和 KSP 都对年轻员工的满意度有直接和积极的影响。讨论了研究结果的理论和实际意义。