Department of Computer Science and Software Engineering, United Arab Emirates University, Al Ain, United Arab Emirates.
ENSIAS, Mohammed V University in Rabat, Rabat, Morocco.
Telemed J E Health. 2021 Jun;27(6):594-602. doi: 10.1089/tmj.2020.0287. Epub 2020 Sep 22.
e-Mental health is an established field of exploiting information and communication technologies for mental health care. It offers different solutions and has shown effectiveness in managing many psychological issues. The coronavirus disease 2019 (COVID-19) pandemic has critically influenced health care systems and health care workers (HCWs). HCWs are working under hard conditions, and are suffering from different psychological issues, including anxiety, stress, and depression. Consequently, there is an undeniable need of mental care interventions for HCWs. Under the circumstances caused by COVID-19, e-health interventions can be used as tools to assist HCWs with their mental health. These solutions can provide mental health care support remotely, respecting the recommended safety measures. This study aims to identify e-mental health interventions, reported in the literature, that are developed for HCWs during the COVID-19 pandemic. A systematic literature review was conducted following the PRISMA protocol by searching the following digital libraries: IEEE, ACM, ScienceDirect, Scopus, and PubMed. Eleven publications were selected. The identified e-mental health interventions consisted of social media platforms, e-learning content, online resources and mobile applications. Only 27% of the studies included empirical evaluation of the reported interventions, 55% listed challenges and limitations related to the adoption of the reported interventions. And 45% presented interventions developed specifically for HCWs in China. The overall feedback on the identified interventions was positive, yet a lack of empirical evaluation was identified, especially regarding qualitative evidence. The COVID-19 pandemic has highlighted the importance and need for e-mental health solutions for HCWs.
电子心理健康是利用信息和通信技术进行心理健康护理的成熟领域。它提供了不同的解决方案，并已证明在管理许多心理问题方面的有效性。2019 年冠状病毒病（COVID-19）大流行严重影响了医疗保健系统和医疗保健工作者（HCWs）。HCWs 在艰苦的条件下工作，遭受着不同的心理问题，包括焦虑、压力和抑郁。因此，HCWs 需要进行心理护理干预。在 COVID-19 引发的情况下，可以使用电子健康干预措施作为工具来帮助 HCWs 维护心理健康。这些解决方案可以远程提供心理健康支持，同时遵守建议的安全措施。本研究旨在确定文献中报道的、在 COVID-19 大流行期间为 HCWs 开发的电子心理健康干预措施。根据 PRISMA 协议，我们在 IEEE、ACM、ScienceDirect、Scopus 和 PubMed 等数字图书馆中进行了系统的文献回顾。共选择了 11 篇出版物。确定的电子心理健康干预措施包括社交媒体平台、电子学习内容、在线资源和移动应用程序。只有 27%的研究对报告的干预措施进行了实证评估，55%列出了与采用报告的干预措施相关的挑战和限制，45%提出了专门为中国 HCWs 开发的干预措施。对确定的干预措施的总体反馈是积极的，但缺乏实证评估，特别是关于定性证据。COVID-19 大流行凸显了电子心理健康解决方案对 HCWs 的重要性和必要性。
