Business Management Department, Universidad Rovira y Virgili, Spain.
Engineering Research Department, Ferrer & Asociados, Spain.
Int J Occup Saf Ergon. 2022 Jun;28(2):766-778. doi: 10.1080/10803548.2020.1829318. Epub 2020 Nov 5.
Six Sigma has been applied as a business process improvement strategy in many companies worldwide with great results. On the other hand, workplace safety constitutes a key issue for company managers due to their responsibility. The aim of this article is to demonstrate how using Six Sigma can reduce accidents. A case study is conducted on a large European metallic packaging manufacturing company. As a result, the company presented a reduction of lost time accidents from 97 to 30 that saved a lot of time and cost. The σ value achieved was 4.24. This project shows the effectiveness of Six Sigma as an improvement tool in the human resources area, despite most of the previous Six Sigma research being focused on manufacturing aspects. The case studied can be useful either for large companies or small and medium-sized companies interested in improving safety.
六西格玛已在全球许多公司中被用作业务流程改进战略，并取得了巨大的成果。另一方面，工作场所安全是公司经理们的一个关键问题，因为他们负有责任。本文旨在展示如何使用六西格玛来减少事故。对一家大型欧洲金属包装制造公司进行了案例研究。结果，该公司将损失工时事故从 97 起减少到 30 起，节省了大量时间和成本。实现的 σ 值为 4.24。该项目展示了六西格玛作为人力资源领域改进工具的有效性，尽管之前的大多数六西格玛研究都集中在制造方面。对于有兴趣提高安全性的大公司或中小企业来说，所研究的案例都可能有用。
