Department of Emergency Medicine and Prehospital Services, St Olavs Hospital, Trondheim, Norway; Medical Services, Norwegian Armed Forces, Sessvollmoen, Norway.
Department of Emergency Medicine and Prehospital Services, St Olavs Hospital, Trondheim, Norway; Department of Research and Development, Norwegian Air Ambulance Foundation, Drøbak, Norway.
Air Med J. 2020 Sep-Oct;39(5):383-388. doi: 10.1016/j.amj.2020.05.016. Epub 2020 Jun 24.
Personnel working in helicopter emergency medical services (HEMS) and search and rescue (SAR) are exposed to environmental stressors, which may impair performance. The aim of this survey was to study the extent HEMS and SAR physicians report the influence of specific danger-based and non-danger-based stressors.
The study was performed as a cross-sectional, anonymous, Web-based (Questback AS, Bogstadveien 54, 0366 Oslo, Norway) survey of Norwegian HEMS and SAR physicians between December 2, 2019, and February 25, 2020.
Of the recipients, 119 (79.3%) responded. In helicopter operations, 33.6% (n = 40) reported involvement in a minor accident and 44.5% (n = 53) a near accident. In the rapid response car, 26.1% (n = 31) reported near accidents, whereas 26.9% (32) reported this in an ambulance. Of physicians, 20.2% (n = 24) received verbal abuse or threats during the last 12 months. When on call, 50.4% (n = 60) of physicians reported sometimes or often being influenced by fatigue.
This study shows that Norwegian HEMS and SAR physicians are exposed to several stressors of both a danger-based and non-danger-based nature, especially regarding accidents, threatening patient behavior, and fatigue. Very serious incidents appear to be seldom, and job satisfaction is high.
直升机紧急医疗服务(HEMS)和搜索与救援(SAR)人员会接触到环境压力源,这可能会影响工作表现。本研究的目的是研究 HEMS 和 SAR 医生报告特定基于危险和非基于危险的压力源影响的程度。
该研究采用横断面、匿名、基于网络(挪威奥斯陆博格斯塔德维恩 54 号 Questback AS)的问卷调查,于 2019 年 12 月 2 日至 2020 年 2 月 25 日期间对挪威 HEMS 和 SAR 医生进行调查。
在收到的收件人中,有 119 人(79.3%)做出了回应。在直升机作业中,33.6%(n=40)报告发生轻微事故,44.5%(n=53)报告发生近事故。在快速反应车中,26.1%(n=31)报告近事故,而在救护车上,这一比例为 26.9%(n=32)。在过去 12 个月中,有 20.2%(n=24)的医生受到过言语辱骂或威胁。在值班时,50.4%(n=60)的医生报告说疲劳有时或经常会对他们产生影响。
本研究表明,挪威 HEMS 和 SAR 医生面临着多种基于危险和非基于危险的压力源,尤其是事故、威胁患者的行为和疲劳。严重的事件似乎很少发生,工作满意度很高。