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企业社会责任政策是否能同样有效地预防职场欺凌和心理社会压力源?

Is a CSR Policy an Equally Effective Vaccine Against Workplace Mobbing and Psychosocial Stressors?

机构信息

Management Department, Faculty of Applied Sciences, WSB University, Cieplaka 1c, 41-300 Dąbrowa Górnicza, Poland.

出版信息

Int J Environ Res Public Health. 2020 Oct 6;17(19):7292. doi: 10.3390/ijerph17197292.

Abstract

In this study, the problem question was raised whether corporate social responsibility (CSR) is/can be an effective tool against workplace mobbing and psychosocial stressors in organizations. Therefore, the purpose of the study is to determine the prevalence of workplace mobbing in Lithuanian and Polish organizations in order to compare in which organizations the manifestation of the phenomenon is the strongest and analyzing psychosocial stressors in parallel. To achieve the purpose, 823 employees of three types of organizations were surveyed. The respondents belonged to organizations that implement the principles of corporate social responsibility, organizations that intend to become socially responsible and organizations that do not implement corporate social responsibility and do not seek to become socially responsible. The empirical study was conducted using the questionnaire "Mobbing as a Psychosocial Stressor in the Organizations Accessing and Implementing Corporate Social Responsibility-MOB-CSR". This questionnaire is valid and reliable; the correlation relationships between subscales show interconnectedness and statistically reliable relationships. The research results were calculated using the chi-squared test and the linear regression model. Statistically reliable relationships were found between the prevalence of workplace mobbing, psychosocial work stressors and corporate social responsibility. The results of the study show that along with the weakening of variables of corporate social responsibility, the probability of workplace mobbing is increasing but CSR in itself does not ensure the prevention of workplace mobbing in the case of Lithuanian and Polish organizations. If the findings of the study are considered by the managers of organizations, this can affect both employees' quality of life towards improvement and more transparent/purposeful implementation of corporate social responsibility, i.e., responding to the true meaning of CSR.

摘要

在这项研究中,提出了一个问题,即企业社会责任(CSR)是否可以作为一种有效的工具,来应对组织中的职场欺凌和心理社会压力源。因此,本研究的目的是确定立陶宛和波兰组织中职场欺凌的普遍程度,以便比较在哪些组织中该现象表现得最强,并同时分析心理社会压力源。为了实现这一目的,对三种类型组织的 823 名员工进行了调查。受访者属于实施企业社会责任原则的组织、有意成为社会责任组织和不实施企业社会责任、也不寻求社会责任的组织。这项实证研究使用了“组织实施和采用企业社会责任过程中,欺凌作为心理社会压力源的调查-MOB-CSR”问卷进行。该问卷具有有效性和可靠性,子量表之间的相关关系表明了相互关联性和统计学上可靠的关系。使用卡方检验和线性回归模型计算了研究结果。在工作场所欺凌的普遍程度、心理社会工作压力源和企业社会责任之间发现了统计学上可靠的关系。研究结果表明,随着企业社会责任变量的减弱,职场欺凌的可能性在增加,但在立陶宛和波兰的组织中,企业社会责任本身并不能确保预防职场欺凌的发生。如果组织的管理者考虑到研究的发现,这可能会对员工的生活质量产生积极影响,并更透明/有针对性地实施企业社会责任,即回应企业社会责任的真正含义。

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Mobbing and Its Impact on Interpersonal Relationships at the Workplace.工作场所中的欺凌及其对人际关系的影响。
J Interpers Violence. 2019 Jul;34(13):2797-2812. doi: 10.1177/0886260516662850. Epub 2016 Aug 12.

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