Management Department, WSB University, Cieplaka 1c, 41-300 Dąbrowa Górnicza, Poland.
Int J Environ Res Public Health. 2020 Apr 24;17(8):2944. doi: 10.3390/ijerph17082944.
The 'mobbing' phenomenon is regarded as the actions or behaviour referring to an employee or directed against an employee, comprising persistent and drawn-out harassment or intimidation of that employee. This phenomenon causes substantial negative workplace consequences, but, above all, one should stress the consequences for the victims, which are devastating. This has been observed in a variety of organisations, regardless of the sector and country. Given these facts, the purpose of this study was to identify the prevalence of workplace mobbing in Polish and Lithuanian organisations with regard to corporate social responsibility (CSR). The research sample included a group of 823 entities operating in both countries in both the private and public sectors (410 from Lithuania and 413 from Poland). A closed-type questionnaire was used in the survey. Several research methods including factor analysis, Cronbach's alpha, Spearman-Brown, factor loading, and total item correlation were used in our study. The results achieved showed that there were both similarities as well as differences between the analysed organisations. More specifically, our research revealed that: (1) Employee attitude to CSR depends on the company's sector of activity and the country; (2) In Poland, workplace mobbing is more prevalent in the public sector than in the private, whilst in Lithuania there were no substantial differences; (3) Organisations that implemented the CSR concept showed less imposed mobbing prevalence; and (4) Employees who faced mobbing in the workplace had worse relationships with clients and users of the company's services/products.
“骚扰”现象被视为针对员工或指向员工的行为或行为,包括对该员工的持续和长期的骚扰或恐吓。这种现象会给工作场所带来实质性的负面影响,但首先应该强调的是对受害者的影响是毁灭性的。这种现象在各种组织中都有观察到,无论行业和国家如何。鉴于这些事实,本研究的目的是确定波兰和立陶宛组织中工作场所骚扰现象的流行程度,以及企业社会责任(CSR)。研究样本包括两国私营和公共部门(立陶宛 410 家,波兰 413 家)823 家实体。在调查中使用了封闭式问卷。我们的研究采用了因子分析、克朗巴赫α系数、斯皮尔曼-布朗、因子负荷和总项目相关等多种研究方法。得出的结果表明,分析组织之间既有相似之处,也有差异。更具体地说,我们的研究表明:(1)员工对企业社会责任的态度取决于公司的活动领域和国家;(2)在波兰,公共部门的工作场所骚扰比私营部门更为普遍,而在立陶宛则没有实质性差异;(3)实施企业社会责任概念的组织显示出较少的强制性骚扰流行率;(4)在工作场所遭受骚扰的员工与公司服务/产品的客户和用户的关系较差。