Mendes Mariana, Trindade Letícia de Lima, Pires Denise Elvira Pires de, Biff Daiane, Martins Maria Manuela Ferreira Pereira da Silva, Vendruscolo Carine
Universidade Comunitária da Região de Chapecó, Programa de Pós-graduação em Ciências da Saúde, Chapecó, SC, Brasil.
Universidade Federal de Santa Catarina, Programa de Pós-Graduação em Enfermagem, Florianópolis, SC, Brasil.
Rev Esc Enferm USP. 2020 Oct 12;54:e03622. doi: 10.1590/S1980-220X2019005003622. eCollection 2020.
To identify the workloads of nursing teams working in the Family Health Strategy in the five regions of Brazil and their interfaces with their feelings of exhaustion.
Qualitative study with nursing professionals from 20 Family Health Units, from eight cities in the five regions of the country. Data were collected through interviews, observation and analyzed according to the precepts of thematic analysis and the theoretical framework of workloads.
A total of 79 professionals participated in the study. Workloads were related to structural and managerial problems. Workloads that stood out were psychological workload, due to excessive demands and staff shortages; physiological workload, due to the overload of activities that generate physical pain and exhaustion; physical and mechanical workload, due to inadequacies in the work environment and equipment; biological workload, due to the presence of microorganisms; and chemical workload, due to exposure to dust and smoke.
The sources that increase workloads are similar in the five regions, indicating that there is a strong influence of psychological and physiological loads on exhaustion among workers. However, workloads are reduced by dividing and planning team actions and by the affinity with the assistance model.
确定巴西五个地区家庭健康战略中护理团队的工作量及其与疲惫感的关联。
对来自该国五个地区八个城市的20个家庭健康单位的护理专业人员进行定性研究。通过访谈、观察收集数据，并根据主题分析的原则和工作量的理论框架进行分析。
共有79名专业人员参与了该研究。工作量与结构和管理问题相关。突出的工作量包括：心理工作量，源于需求过多和人员短缺；生理工作量，由于产生身体疼痛和疲惫的活动过载；物理和机械工作量，由于工作环境和设备不足；生物工作量，由于微生物的存在；以及化学工作量，由于接触灰尘和烟雾。
五个地区增加工作量的来源相似，表明心理和生理负荷对工人疲惫感有很大影响。然而，通过划分和规划团队行动以及与援助模式的契合度可以减少工作量。
