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护士的工作不安全感与情绪耗竭:出勤主义的中介作用及上级支持的调节作用

Nurses' Job Insecurity and Emotional Exhaustion: The Mediating Effect of Presenteeism and the Moderating Effect of Supervisor Support.

作者信息

Zhang Jihao, Wang Shengnan, Wang Wei, Shan Geyan, Guo Shujie, Li Yongxin

机构信息

Institute of Psychology and Behaviour, Henan University, Kaifeng, China.

Nursing Department, Henan Province People's Hospital, Zhengzhou, China.

出版信息

Front Psychol. 2020 Sep 18;11:2239. doi: 10.3389/fpsyg.2020.02239. eCollection 2020.

Abstract

Presenteeism refers to attending work when one is ill, which not only leads to a decline in the physical and mental health of employees but also negatively impacts organizational productivity and increases an organization's extra costs. Therefore, to explore the antecedents and outcomes of nurses' presenteeism behavior and the acting mechanism among the variables, a sample of 330 nurses from China were investigated with the Sickness Presenteeism Questionnaire, Job Insecurity Scale, Perceived Supervisor Support Scale, and Emotional Exhaustion Scale. The results indicated that (1) job insecurity had a significantly predictive effect on nurses' presenteeism behavior; (2) nurses' presenteeism partially mediated the relationship between job insecurity and emotional exhaustion; and (3) supervisor support moderated the relationship between nurses' presenteeism behavior and emotional exhaustion; i.e., the higher the level of supervisor support, the weaker the positive relationship between nurses' presenteeism behavior and emotional exhaustion. The findings provide theoretical guidance and an empirical basis for prevention and intervention strategies concerning nurses' presenteeism behavior.

摘要

出勤主义是指员工在生病时仍坚持上班,这不仅会导致员工身心健康下降,还会对组织生产力产生负面影响,并增加组织的额外成本。因此,为了探究护士出勤主义行为的前因后果以及各变量之间的作用机制,对来自中国的330名护士进行了抽样调查,使用了疾病出勤主义问卷、工作不安全感量表、主管支持感量表和情绪耗竭量表。结果表明:(1)工作不安全感对护士的出勤主义行为具有显著的预测作用;(2)护士的出勤主义行为在工作不安全感与情绪耗竭之间起部分中介作用;(3)主管支持调节了护士出勤主义行为与情绪耗竭之间的关系;即主管支持水平越高,护士出勤主义行为与情绪耗竭之间的正相关关系越弱。这些研究结果为有关护士出勤主义行为的预防和干预策略提供了理论指导和实证依据。

https://cdn.ncbi.nlm.nih.gov/pmc/blobs/ca02/7531262/8f9cea75bdf5/fpsyg-11-02239-g001.jpg

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