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基于活动的工作:工作条件和健康相关结果的定性分析。

Activity-based working: Qualitative analysis of working conditions and health-related outcomes.

机构信息

Leuphana University, Lüneburg, Germany.

Neubrandenburg University of Applied Sciences, Neubrandenburg, Germany.

出版信息

Work. 2020;67(3):625-639. doi: 10.3233/WOR-203313.

DOI:10.3233/WOR-203313
PMID:33164972
Abstract

BACKGROUND

The changing of work, driven by digitization, leads to the demand of large, open spaces in which the employees can work alone or in teams, can hold meetings or even find corners to relax.

OBJECTIVE

This study empirically analyzed job demands and resources that can be found in innovative office concepts, like so called "activity-based working concepts".

METHODS

16 semi-structured face-to-face interviews were performed with employees working in activity-based offices. Content of the interviews included questions on their working conditions and health-related outcomes.

RESULTS

The results show that work autonomy, the flexibility to decide where and when to work, and an improved communication and collaboration between different departments had a perceived positive effect on well-being, performance and motivation. Job demands, like missing territoriality on individual and team level, limited privacy and distractions in form of noise and interruptions describe consequences in form of perceived strain.

CONCLUSION

The study results contribute to the expansion of knowledge in the subject area of flexible work arrangements in open work spaces. They can serve to design future working environments and thus increase the well-being and job performance of employees. It needs additional research to investigate the effects of office designs on the health of employees in the long term.

摘要

背景

数字化驱动的工作变化导致了对大型开放空间的需求,员工可以在这些空间中独自或团队工作,可以开会,甚至可以找到角落放松。

目的

本研究通过实证分析创新办公理念(如所谓的“基于活动的工作理念”)中所存在的工作要求和资源。

方法

对在基于活动的办公室工作的员工进行了 16 次半结构化的面对面访谈。访谈内容包括对他们的工作条件和与健康相关的结果的问题。

结果

结果表明,工作自主性、灵活决定工作地点和时间的能力,以及改善不同部门之间的沟通和协作,对幸福感、绩效和动力都有积极的影响。工作要求,如个人和团队层面的领土缺失、有限的隐私以及噪音和中断等干扰,会导致感知到的压力。

结论

本研究结果有助于扩展关于开放式工作空间中灵活工作安排的知识领域。它们可以用来设计未来的工作环境,从而提高员工的幸福感和工作绩效。需要进一步的研究来长期调查办公设计对员工健康的影响。

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