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真实互动对护患关系的影响:范围综述。

The influence of engaging authentically on nurse-patient relationships: A scoping review.

机构信息

School of Nursing/Faculty of Science, Medicine and Health, University of Wollongong, Wollongong, NSW, Australia.

出版信息

Nurs Inq. 2021 Apr;28(2):e12388. doi: 10.1111/nin.12388. Epub 2020 Nov 9.

Abstract

The current international healthcare focus on ensuring the perspectives and needs of individual persons, families or communities are met has led to the core tenet of person-centred care for all. The nurse-patient relationship is central to the provision of care, and enhancing this relationship to ensure trust and respect supports optimal care outcomes for those accessing healthcare services. Engaging authentically is one of the recognised key approaches in person-centred practice, and this scoping review of the literature aims to gain an understanding of the role this process plays in developing effective relationships between nurses and the people they care for. A systematic search of databases and grey literature was undertaken, and twenty-one research papers met the inclusion criteria. A thematic analysis revealed four themes: 'getting to know the patient as a person', 'the complexity of relationship building-it takes time', 'the nurse: characteristics and behaviours that support the nurse-patient relationship' and 'the patient voice'. Nurses and patients both benefit from effective relationships, feeling valued and experiencing greater satisfaction with care. Key elements of engaging authentically were revealed as a nurse-patient relational process through this literature review; however, further research is needed to gain a greater understanding of this concept.

摘要

当前国际医疗保健的重点是确保满足个人、家庭或社区的观点和需求,这导致了所有人都以患者为中心的护理的核心原则。护患关系是提供护理的核心,增强这种关系以确保信任和尊重,支持那些获得医疗保健服务的人的最佳护理结果。真实地参与是以人为中心实践中公认的关键方法之一,本文献综述旨在了解这一过程在护士和他们照顾的人之间建立有效关系中的作用。系统地对数据库和灰色文献进行了搜索,有 21 篇研究论文符合纳入标准。主题分析揭示了四个主题:“了解患者作为一个人的情况”、“建立关系的复杂性——这需要时间”、“护士:支持护患关系的特征和行为”和“患者的声音”。护士和患者都从有效的关系中受益,感到被重视,并对护理更满意。通过本次文献回顾,真实参与的关键要素被揭示为护患关系过程;然而,需要进一步的研究来更深入地了解这一概念。

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