Département de Pharmacie, Centre Hospitalier de L'Université de Montréal, Université de Montréal, Montréal, Canada; Centre de Recherche Du Centre Hospitalier de L'Université de Montréal (CRCHUM), Université de Montréal, Montréal, Canada.
Département de Pharmacie, Centre Hospitalier de L'Université de Montréal, Université de Montréal, Montréal, Canada; Centre de Recherche Du Centre Hospitalier de L'Université de Montréal (CRCHUM), Université de Montréal, Montréal, Canada.
Res Social Adm Pharm. 2021 Jan;17(1):1990-1996. doi: 10.1016/j.sapharm.2020.10.014. Epub 2020 Oct 31.
The coronavirus disease 2019 (COVID-19) is the biggest public health threat the world has seen in many years and poses new challenges and opportunities to healthcare systems. The new reality imposed by the pandemic requires a modification of practices to ensure the health and safety of patients and medical teams. The purpose of this article is to share the experiences of the pharmacy department of the Centre hospitalier de l'Université de Montréal (CHUM) in response to the COVID-19 pandemic. Seven of the most important issues will be addressed: crisis management, internal communications, employee stress, reorganisation of workspaces, reorganisation of pharmacist workforce, telework and schedule management. Some of the changes made in human resources deployment will likely remain even post-pandemic.
2019 年冠状病毒病（COVID-19）是多年来全球面临的最大公共卫生威胁，对医疗保健系统提出了新的挑战和机遇。大流行带来的新现实要求修改实践，以确保患者和医疗团队的健康和安全。本文的目的是分享蒙特利尔大学医疗中心（CHUM）药房部门应对 COVID-19 大流行的经验。将讨论七个最重要的问题：危机管理、内部沟通、员工压力、工作空间重组、药剂师劳动力重组、远程办公和日程管理。人力资源部署中的一些变更即使在大流行后也可能仍然保留。
