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告知坏消息:一项相关却仍被忽视的技能——一项国际调查研究

Breaking Bad News, a Pertinent Yet Still an Overlooked Skill: An International Survey Study.

作者信息

Alshami Abbas, Douedi Steven, Avila-Ariyoshi America, Alazzawi Mohammed, Patel Swapnil, Einav Sharon, Surani Salim, Varon Joseph

机构信息

Department of Medicine, Jersey Shore University Medical Center, Neptune, NJ 07753, USA.

Research Department, Dorrington Medical Associates, Houston, TX 77030, USA.

出版信息

Healthcare (Basel). 2020 Nov 20;8(4):501. doi: 10.3390/healthcare8040501.

Abstract

Delivering bad news to patients is a challenging yet impactful everyday task in clinical practice. Ideally, healthcare practitioners should receive formal training in implementing these protocols, practice in simulation environments, and real-time supervision with feedback. We aimed to investigate whether healthcare providers involved in delivering bad news have indeed received formal training to do so. We conducted a cross-sectional survey study that targeted all healthcare providers in the intensive care units of 174 institutions in 40 different countries. Participants included physicians, nurses, medical students, nursing students, pharmacists, respiratory technicians, and others. The survey tool was created, validated, and translated to the primary languages of these countries to overcome language barriers. A total of 10,106 surveys were collected. Only one third of participants indicated that they had received a formal training. Providers who had received formal training were more likely to deliver bad news than those who had not. Younger and less experienced providers tend to deliver bad news more than older, more experienced providers. The percentage of medical students who claimed they deliver bad news was comparable to that of physicians. Medical schools and post-graduate training programs are strongly encouraged to tackle this gap in medical education.

摘要

在临床实践中,向患者传达坏消息是一项具有挑战性但又影响深远的日常工作。理想情况下,医疗从业者应该接受实施这些方案的正规培训,在模拟环境中练习,并接受实时监督和反馈。我们旨在调查参与传达坏消息的医疗服务提供者是否确实接受过相关正规培训。我们开展了一项横断面调查研究,对象是40个不同国家174家机构重症监护病房的所有医疗服务提供者。参与者包括医生、护士、医学生、护理学生、药剂师、呼吸技师及其他人员。为克服语言障碍,我们创建、验证并将调查工具翻译成这些国家的主要语言。共收集到10106份调查问卷。只有三分之一的参与者表示他们接受过正规培训。接受过正规培训的提供者比未接受过培训的提供者更有可能传达坏消息。年轻且经验不足的提供者比年长且经验丰富的提供者更倾向于传达坏消息。声称会传达坏消息的医学生比例与医生相当。强烈鼓励医学院校和研究生培训项目解决医学教育中的这一差距。

https://cdn.ncbi.nlm.nih.gov/pmc/blobs/4f49/7711660/3c8798ae0598/healthcare-08-00501-g001.jpg

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