Calgary Emergency Management Agency.
Calgary Police Service.
J Bus Contin Emer Plan. 2020 Jan 1;14(2):122-135.
Traditionally, the response to mass casualty incidents has focused on the front line. However, effective management of these incidents relies on the seamless coordination of emergency, municipal and community services activities. The coordinated, complex planning required for response and recovery requires a holistic planning perspective, extensive engagement and collaborative problem-solving approach. This case study looks at the challenges, opportunities and solutions encountered by the Calgary Emergency Management and Calgary Police Service in its collective planning process for mass casualty incidents. The intent of Calgary's mass casualty incident plan is to provide an overarching framework to outline how all of the individual organisational plans come into effect to provide comprehensive response and recovery efforts. It does not provide an in-depth look at the frontline emergency services response, but rather looks at how these critical efforts can work in conjunction with a range of additional municipal, private and non-governmental agencies to provide for the full spectrum of needs victims, families and the community will have during and following a mass casualty incident.
传统上，对大规模伤亡事件的应对重点放在前线。然而，这些事件的有效管理依赖于紧急、市政和社区服务活动的无缝协调。应对和恢复所需的协调、复杂的规划需要整体规划视角、广泛的参与和协作解决问题的方法。本案例研究着眼于卡尔加里应急管理和卡尔加里警察局在大规模伤亡事件集体规划过程中遇到的挑战、机遇和解决方案。卡尔加里大规模伤亡事件计划的目的是提供一个总体框架，概述如何使所有个别组织计划生效，以提供全面的应对和恢复工作。它没有深入探讨前线紧急服务的应对情况，而是着眼于这些关键努力如何与一系列额外的市政、私营和非政府机构合作，为受害者、家属和社区在大规模伤亡事件期间和之后的所有需求提供服务。
