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利用以人为本的设计来实施现代心理学科学:早期投资的回报。

Leveraging human-centered design to implement modern psychological science: Return on an early investment.

机构信息

Department of Psychiatry and Behavioral Sciences, University of Washington.

出版信息

Am Psychol. 2020 Nov;75(8):1067-1079. doi: 10.1037/amp0000652.

Abstract

Although classic models of implementation emphasized the importance of innovation characteristics in their adoption and sustained use, contemporary implementation research and practice have deprioritized these variables. Human-centered design (HCD) is an approach that grounds product development in information collected about the people and settings that will ultimately use those products. HCD has strong roots in psychological theory, but its application is typically limited to the development of digital technologies. HCD is rarely applied to the design of psychosocial innovations-including both service-recipient-facing interventions and implementation strategies-within the applied psychological disciplines. The current article reviews the psychological origins of HCD and details pathways through which HCD theories and methods can be leveraged to advance the "core tasks" of contemporary implementation research and practice in psychology. These include (a) identification of multilevel implementation determinants through specification of user needs and contexts; (b) tailoring of implementation strategies, such as contextually driven intervention redesign; and (c) evaluating implementation mechanisms and outcomes, including disentangling how the core HCD focus on usability relates to closely associated implementation variables such as acceptability, feasibility, and appropriateness. Collectively, these applications provide directions through which to leverage the mature field of HCD, maximize psychology's return on its early theoretical investment, and promote the large-scale impact of findings from across the applied fields of psychology. (PsycInfo Database Record (c) 2020 APA, all rights reserved).

摘要

虽然经典的实施模型强调创新特征在其采用和持续使用中的重要性,但当代实施研究和实践已经降低了这些变量的优先级。以人为中心的设计(HCD)是一种方法,它将产品开发建立在关于最终使用这些产品的人员和环境的信息基础上。HCD 有坚实的心理学理论基础,但它的应用通常仅限于数字技术的开发。HCD 很少应用于设计社会心理创新——包括面向服务接受者的干预措施和实施策略——在应用心理学学科内。本文回顾了 HCD 的心理学起源,并详细说明了 HCD 理论和方法可以如何利用这些理论和方法来推进心理学当代实施研究和实践的“核心任务”。这些任务包括:(a) 通过指定用户需求和背景来确定多层次的实施决定因素;(b) 调整实施策略,例如基于情境的干预重新设计;(c) 评估实施机制和结果,包括阐明 HCD 对可用性的核心关注如何与接受性、可行性和适当性等密切相关的实施变量相关联。总的来说,这些应用为利用成熟的 HCD 领域提供了方向,使心理学能够充分利用其早期理论投资,促进心理学应用领域研究成果的大规模影响。(PsycInfo 数据库记录(c)2020 APA,保留所有权利)。

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