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Y世代对回购意愿的价格感知与价格表象:品牌体验和品牌偏好起中介作用吗?

Price perception and price appearance on repurchase intention of Gen Y: do brand experience and brand preference mediate?

作者信息

Yasri Yasri, Susanto Perengki, Hoque Mohammad Enamul, Gusti Mia Ayu

机构信息

Department of Management, Faculty of Economics, Universitas Negeri Padang, Indonesia.

UKM-Graduate School of Business, Universiti Kebangsaan Malaysia, 43600 UKM Bangi, Selangor Darul Ehsan, Malaysia.

出版信息

Heliyon. 2020 Nov 25;6(11):e05532. doi: 10.1016/j.heliyon.2020.e05532. eCollection 2020 Nov.

Abstract

The study examines the effect of price perception and price appearance on Gen Y's repurchase intention towards snack products of small and medium-sized enterprises (SMEs), along with the mediating roles of consumers' brand experience and preference. A survey method for data collection in the study used with a structured questionnaire, in which the respondents were requested to give their responses to the experiment conducted on local specialty snack products produced by SMEs. Covariance-based structural equation modeling (CB-SEM) was used to analyze the hypothesized relationships in the research model. The findings show that all the direct effects in the proposed model have a significant effect, except for the relationship between price perception and brand preference that there is no significant effect. Similarly, the mediating roles of consumer brand experience and consumer-based brand preference proved to have a significant effect. Finally, the implications of this study will be discussed further.

摘要

本研究考察了价格感知和价格表象对Y世代对中小企业(SMEs)零食产品回购意愿的影响,以及消费者品牌体验和偏好的中介作用。本研究采用结构化问卷的调查方法收集数据,要求受访者对中小企业生产的本地特色零食产品进行的实验给出反馈。基于协方差的结构方程模型(CB-SEM)用于分析研究模型中的假设关系。研究结果表明,除价格感知与品牌偏好之间的关系无显著影响外,所提出模型中的所有直接效应均具有显著影响。同样,消费者品牌体验和基于消费者的品牌偏好的中介作用也被证明具有显著影响。最后,将进一步讨论本研究的意义。

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