Department of General Internal Medicine and Psychosomatics, University Hospital Heidelberg, Heidelberg, Germany.
Institute of Psychology, Heidelberg University, Heidelberg, Germany.
Health Soc Care Community. 2022 May;30(3):957-967. doi: 10.1111/hsc.13258. Epub 2020 Dec 28.
Psychosocial emergency care personnel form an important first responder subgroup, in which trained volunteers provide psychological first aid to accident and trauma survivors, their relatives, eye witnesses, bystanders and first responders themselves. This is the first longitudinal study to assess psychological burden due to secondary traumatisation and relevant resilience factors in psychosocial emergency care personnel. We asked 100 German psychosocial emergency care workers to assess their feeling of preparedness and resilience factors prior training. After training, when participants had worked emergency responses, we assessed secondary traumatisation. Overall, the level of secondary traumatisation was sub-clinical (M = 37.50, SD = 5.35) after training and reported resilience factor levels were high. Three regression analyses were conducted to examine the moderation effect of preparedness on specific expertise (R = 0.479, p < 0.001), performance competence (R = 0.419, p = 0.002) and inner attitude (R = 0.336, p = 0.002) in regard to the relationship between resilience factors and secondary traumatisation. Feeling prepared and competent for emergency responses were protective factors. Practical implications include the following: volunteers should not take part in emergency responses if they are under excessive stress; the volunteers' resilience factors should be taken into account; emergency response training should promote the feeling of preparedness in specific expertise and performance competence.
心理社会应急救援人员构成了重要的第一响应者亚组,其中训练有素的志愿者为事故和创伤幸存者、他们的亲属、目击者、旁观者和第一响应者自己提供心理急救。这是第一项评估心理社会应急救援人员因二次创伤和相关适应力因素而产生的心理负担的纵向研究。我们要求 100 名德国心理社会应急救援人员在培训前评估他们的准备情况和适应力因素。培训后,当参与者参与紧急响应时,我们评估了二次创伤。总体而言,培训后的二次创伤水平为亚临床水平(M=37.50,SD=5.35),报告的适应力因素水平较高。进行了三项回归分析,以检验准备情况对特定专业知识(R=0.479,p<0.001)、绩效能力(R=0.419,p=0.002)和内在态度(R=0.336,p=0.002)在适应力因素与二次创伤之间关系中的调节作用。对紧急响应有准备和有能力的感觉是保护因素。实际意义包括以下几点:如果志愿者压力过大,应避免其参与紧急响应;应考虑志愿者的适应力因素;紧急响应培训应促进特定专业知识和绩效能力方面的准备感。