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私立三级护理中心急诊科骨科患者擅自离开的原因分析。

Analysis of Reasons for Orthopaedic Walkouts from the Emergency Department in a Private Tertiary Care Centre.

作者信息

Roy K D, Sharma G M, Qureshi F, Wadia F

机构信息

Department of Trauma and Orthopaedics, Royal Gwent Hospital, Newport, United Kingdom.

Department of Orthopaedics, MGM Medical College Kamothe, Kamothe, India.

出版信息

Malays Orthop J. 2020 Nov;14(3):137-142. doi: 10.5704/MOJ.2011.021.

Abstract

INTRODUCTION

A small proportion of patients presenting to the Emergency department (ED) of any hospital tend to take discharge against medical advice (DAMA) due to several patient related or hospital/service related reasons. Amongst these, orthopaedic patients are a special group due to their inability to mobilise independently due to injuries and have treatment needs which involve higher costs. The aim of the current study was to ascertain and analyse the reasons for orthopaedic walkouts at a tertiary care new private hospital.

MATERIALS AND METHODS

This retrospective telephonic structured interview-based study was carried out on all orthopaedic patients taking DAMA during a one-year period from July 2016 to June 2017. They were telephonically interviewed with a structured questionnaire. Hospital and ED records were analysed for demographic as well as temporal characteristics.

RESULTS

A total of 68 orthopaedic patients walked out of casualty against medical advice out of a total 775 (8.77%) orthopaedic patients presenting during the period as against 6.4% overall rate of DAMA for all specialties. The main reasons for DAMA were financial unaffordability of treatment (36.7%), preference for another orthopaedic surgeon (22%) and on advice of the patient's General Practitioner (16.1%).

CONCLUSION

Unaffordability of treatment is a significant cause for walkouts amongst orthopaedic patients. Private hospitals need to recognise and implement processes by which these patients can be treated at affordable costs and with coverage either by medical insurance or robust charity programs. Patient education and awareness are important to encourage them to have insurance coverage.

摘要

引言

由于多种与患者相关或医院/服务相关的原因,任何医院急诊科接收的患者中都有一小部分倾向于不听从医嘱自行出院(DAMA)。其中,骨科患者是一个特殊群体,因为他们因受伤而无法独立活动,且治疗需求涉及更高的费用。本研究的目的是确定并分析一家新建的三级私立医院中骨科患者自行出院的原因。

材料与方法

本研究为回顾性电话结构化访谈研究,对象为2016年7月至2017年6月这一年期间所有不听从医嘱自行出院的骨科患者。通过结构化问卷对他们进行电话访谈。对医院和急诊科记录进行分析,以了解人口统计学特征和时间特征。

结果

在该期间就诊的775名骨科患者中,共有68名(8.77%)骨科患者不听从医嘱自行离开急诊室,而所有专科的总体自行出院率为6.4%。不听从医嘱自行出院的主要原因是治疗费用负担不起(36.7%)、希望更换骨科医生(22%)以及听从患者全科医生的建议(16.1%)。

结论

治疗费用负担不起是骨科患者自行出院的一个重要原因。私立医院需要认识到并实施相应流程,使这些患者能够以可承受的费用接受治疗,并通过医疗保险或完善的慈善项目获得保障。患者教育和意识对于鼓励他们购买保险很重要。

https://cdn.ncbi.nlm.nih.gov/pmc/blobs/c775/7752024/04fdabbba5a7/moj-14-137-f1.jpg

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