Sonis Jonathan D, Berlyand Yosef, Yun Brian J, Aaronson Emily L, Raja Ali S, Brown David F M, Pestka Steven B, White Benjamin A
Department of Emergency Medicine, Massachusetts General Hospital, Boston, MA, USA.
Harvard Medical School, Boston, MA, USA.
J Patient Exp. 2020 Dec;7(6):946-950. doi: 10.1177/2374373520949168. Epub 2020 Aug 20.
Emergency department (ED) crowding continues to be a major challenge and has important ramifications for patient care quality. One strategy to decrease ED crowding has been to implement alternative pathways to traditional hospital admission. Through a survey-based retrospective cohort study, we aimed to assess the patient experience for those who agreed to transfer and admission to an affiliated community hospital from a large, academic center's ED. In all, 85% of participants rated their overall experience as either great or good, 92% did not find it hard to make the decision to be transferred, and 95% found the transfer process itself to be easy.
急诊科拥挤仍然是一个重大挑战,对患者护理质量有着重要影响。减少急诊科拥挤的一种策略是实施替代传统医院住院的途径。通过一项基于调查的回顾性队列研究,我们旨在评估那些同意从大型学术中心的急诊科转院并入住附属社区医院的患者的体验。总体而言,85%的参与者将他们的总体体验评为“非常好”或“好”,92%的人认为做出转院决定并不困难,95%的人认为转院过程本身很容易。