患者及家属代表参与医疗保健工作面试小组
Involvement of Patient and Family Representatives in Health-Care Job Interview Panels.
作者信息
Thomsen Thora Grothe, Hølge-Hazelton Bibi
机构信息
Research Unit, Zealand University Hospital, Roskilde, Denmark.
Department of Regional Health Services Research, Faculty of Health Sciences, University of Southern Denmark, Odense, Denmark.
出版信息
J Patient Exp. 2020 Dec;7(6):1294-1302. doi: 10.1177/2374373519826118. Epub 2019 Feb 10.
OBJECTIVES
The involvement of patient and family representatives in job interview panels is sparsely documented. This study was conducted at a newly established university hospital in Denmark. The aim was to identify different perspectives on attitudes and experiences associated with involving patient and family representatives in the recruitment process for senior staff. Furthermore, the aim was to highlight considerations and reservations related to the subsequent implementation process.
METHODS
Inspiration was drawn from formative evaluation research.
DATA SOURCES
Seventeen telephone interviews with applicants, 49 e-mail responses from staff, and unsolicited e-mails to the researcher.
ANALYSIS STRATEGY
Interpretive description.
RESULTS
Learnings from the study showed among other things that the participating staff experienced widespread skepticism before participation in the job interview panels, but their experience in the panels led them to consider the patients' and families' input to be beneficial to the entire recruitment process. The considerations and reservations raised were divided into 5 themes.
CONCLUSIONS
The results provide a relevant starting point to negotiate and refine the aims of collective patient involvement related to a given situation-such as health-care recruitment processes.
目的
患者及家属代表参与招聘面试小组的情况鲜有文献记载。本研究在丹麦一家新建的大学医院开展。目的是确定对于患者及家属代表参与高级职员招聘过程的态度和经历的不同观点。此外，目的是强调与后续实施过程相关的考虑因素和保留意见。
方法
借鉴形成性评价研究。
数据来源
对申请人进行17次电话访谈、从工作人员处收到49份电子邮件回复以及研究人员收到的主动发来的电子邮件。
分析策略
解释性描述。
结果
该研究的经验教训表明，除其他方面外，参与招聘面试小组的工作人员在参与之前普遍持怀疑态度，但他们在小组中的经历使他们认为患者和家属的意见对整个招聘过程有益。提出的考虑因素和保留意见分为5个主题。
结论
研究结果为就与特定情况（如医疗保健招聘过程）相关的患者集体参与目标进行协商和完善提供了一个相关的起点。
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