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Milbank Q. 2014 Jun;92(2):319-50. doi: 10.1111/1468-0009.12060.
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Patient and family engagement: a framework for understanding the elements and developing interventions and policies.患者和家属参与:理解要素、制定干预措施和政策的框架。
Health Aff (Millwood). 2013 Feb;32(2):223-31. doi: 10.1377/hlthaff.2012.1133.
3
Mapping the impact of patient and public involvement on health and social care research: a systematic review.探究患者及公众参与对健康和社会照护研究的影响:一项系统综述
Health Expect. 2014 Oct;17(5):637-50. doi: 10.1111/j.1369-7625.2012.00795.x. Epub 2012 Jul 19.
4
Patient involvement in a scientific advisory process: setting the research agenda for medical products.患者参与科学咨询过程:为医疗产品设定研究议程。
Health Policy. 2012 Oct;107(2-3):231-42. doi: 10.1016/j.healthpol.2012.05.014. Epub 2012 Jun 25.
5
Patient engagement--what works?患者参与度——哪些方法有效?
J Ambul Care Manage. 2012 Apr-Jun;35(2):80-9. doi: 10.1097/JAC.0b013e318249e0fd.
6
The impact of patient and public involvement on UK NHS health care: a systematic review.患者和公众参与对英国国民保健制度医疗保健的影响:系统评价。
Int J Qual Health Care. 2012 Feb;24(1):28-38. doi: 10.1093/intqhc/mzr066. Epub 2011 Nov 22.
7
More than just lip service.
Ment Health Today. 2009:12-3.
8
Patient participation: current knowledge and applicability to patient safety.患者参与:当前的知识和在患者安全中的适用性。
Mayo Clin Proc. 2010 Jan;85(1):53-62. doi: 10.4065/mcp.2009.0248.
9
Revolution or evolution: the challenges of conceptualizing patient and public involvement in a consumerist world.革命还是演进:在消费主义世界中构思患者及公众参与所面临的挑战
Health Expect. 2009 Sep;12(3):275-87. doi: 10.1111/j.1369-7625.2009.00564.x.
10
Voice or choice? Patient and public involvement in the National Health Service in England under New Labour.是发言权还是选择权?新工党执政下英格兰国民医疗服务体系中的患者及公众参与
Int J Health Serv. 2008;38(2):333-56. doi: 10.2190/HS.38.2.g.

患者及家属代表参与医疗保健工作面试小组

Involvement of Patient and Family Representatives in Health-Care Job Interview Panels.

作者信息

Thomsen Thora Grothe, Hølge-Hazelton Bibi

机构信息

Research Unit, Zealand University Hospital, Roskilde, Denmark.

Department of Regional Health Services Research, Faculty of Health Sciences, University of Southern Denmark, Odense, Denmark.

出版信息

J Patient Exp. 2020 Dec;7(6):1294-1302. doi: 10.1177/2374373519826118. Epub 2019 Feb 10.

DOI:10.1177/2374373519826118
PMID:33457578
原文链接:https://pmc.ncbi.nlm.nih.gov/articles/PMC7786726/
Abstract

OBJECTIVES

The involvement of patient and family representatives in job interview panels is sparsely documented. This study was conducted at a newly established university hospital in Denmark. The aim was to identify different perspectives on attitudes and experiences associated with involving patient and family representatives in the recruitment process for senior staff. Furthermore, the aim was to highlight considerations and reservations related to the subsequent implementation process.

METHODS

Inspiration was drawn from formative evaluation research.

DATA SOURCES

Seventeen telephone interviews with applicants, 49 e-mail responses from staff, and unsolicited e-mails to the researcher.

ANALYSIS STRATEGY

Interpretive description.

RESULTS

Learnings from the study showed among other things that the participating staff experienced widespread skepticism before participation in the job interview panels, but their experience in the panels led them to consider the patients' and families' input to be beneficial to the entire recruitment process. The considerations and reservations raised were divided into 5 themes.

CONCLUSIONS

The results provide a relevant starting point to negotiate and refine the aims of collective patient involvement related to a given situation-such as health-care recruitment processes.

摘要

目的

患者及家属代表参与招聘面试小组的情况鲜有文献记载。本研究在丹麦一家新建的大学医院开展。目的是确定对于患者及家属代表参与高级职员招聘过程的态度和经历的不同观点。此外,目的是强调与后续实施过程相关的考虑因素和保留意见。

方法

借鉴形成性评价研究。

数据来源

对申请人进行17次电话访谈、从工作人员处收到49份电子邮件回复以及研究人员收到的主动发来的电子邮件。

分析策略

解释性描述。

结果

该研究的经验教训表明,除其他方面外,参与招聘面试小组的工作人员在参与之前普遍持怀疑态度,但他们在小组中的经历使他们认为患者和家属的意见对整个招聘过程有益。提出的考虑因素和保留意见分为5个主题。

结论

研究结果为就与特定情况(如医疗保健招聘过程)相关的患者集体参与目标进行协商和完善提供了一个相关的起点。