Morilla-Luchena Aleix, Muñoz-Moreno Rocío, Chaves-Montero Alfonso, Vázquez-Aguado Octavio
Department of Sociology, Social Work and Public Health, Faculty of Social Work, COIDESO Research Centre, Contemporary Thought and Innovation for Social Development; University of Huelva, 21007 Huelva, Spain.
Int J Environ Res Public Health. 2021 Jan 15;18(2):725. doi: 10.3390/ijerph18020725.
This paper analyses teleworking in social services during the state of alarm caused by the COVID-19 pandemic in Spain. It has a double objective: To analyse the profile of the professional who teleworked in social services and, on the other hand, to analyse the perception of teleworkers of working conditions during this period, as well as the degree to which they have been affected by them depending on whether they work face-to-face or telematically. To this end, a questionnaire was administered to Spanish social service professionals working, obtaining a sample of 560 professionals in the sector. The profile obtained in relation to teleworking may be especially useful when considering the progressive incorporation of more non-presential activity in social services, and the results show that, although teleworking has been perceived as an efficient way of overcoming the limitations to face-to-face work arising from the pandemic, both the positive and negative consequences of the implementation of this modality of work should be carefully assessed.
本文分析了西班牙因新冠疫情警报状态期间社会服务领域的远程工作情况。它有两个目标：一是分析社会服务领域远程工作的专业人员概况，另一方面是分析远程工作者在此期间对工作条件的看法，以及根据他们是面对面工作还是远程工作受其影响的程度。为此，对西班牙从事社会服务工作的专业人员进行了问卷调查，获得了该领域560名专业人员的样本。在考虑社会服务中逐步纳入更多非面对面活动时，所获得的与远程工作相关的概况可能特别有用，结果表明，尽管远程工作被视为克服疫情导致的面对面工作限制的有效方式，但仍应仔细评估这种工作模式实施的积极和消极后果。
