是否已准备好居家远程办公？新冠疫情期间居家远程办公的远程办公经验与成功的工作场所安排之间的关系
Prepared for Home-Based Telework? The Relation between Telework Experience and Successful Workplace Arrangements for Home-Based Telework During the COVID-19 Pandemic.
机构信息
From the Department of Sociology, Johannes Kepler University Linz, Austria.
出版信息
J Occup Environ Med. 2023 Nov 1;65(11):967-975. doi: 10.1097/JOM.0000000000002948. Epub 2023 Aug 15.
OBJECTIVE
This article focuses on the perceived effects of home-based telework during the COVID-19 pandemic with respect to five outcomes (job satisfaction, burnout, work-family conflicts, technostress, and social isolation) and how these are affected by workplace arrangements and telework experience.
METHODS
Cross-sectional survey data from employees in the IT, finance, and insurance sector collected during the COVID-19 crisis ( N = 808) were used for the study.
RESULTS
Outcomes are most negatively affected by feelings of surveillance and most positively affected by suitably equipped offices. Organizational teleworker support is most strongly related to job satisfaction. Experienced teleworkers report better outcomes, because of improved support, less perceived surveillance, and better equipped home stations.
CONCLUSIONS
Adaptation of management strategies avoiding surveillance and suitable setups of home offices to reconcile work and private spheres are key to well-being of teleworkers.
目的
本文主要探讨了在 COVID-19 大流行期间，远程办公对员工的五个结果（工作满意度、倦怠、工作与家庭冲突、技术压力和社会隔离）的感知影响，以及这些结果如何受到工作场所安排和远程办公经验的影响。
方法
本研究使用了在 COVID-19 危机期间（N=808）从 IT、金融和保险部门的员工中收集的横断面调查数据。
结果
员工的工作满意度最受监控感的负面影响，最受适当办公设备的正面影响。组织对远程员工的支持与工作满意度的关系最密切。有经验的远程员工报告的结果更好，这是因为他们得到了更好的支持，感知到的监控更少，家庭办公场所的设备更好。
结论
管理策略的调整避免监控和适当设置家庭办公以协调工作和私人领域，是远程办公者幸福的关键。
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