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在咖啡馆工作能否改变顾客对患有精神疾病的员工的态度?

Can employment in a café change Clientele Attitude towards the staff when they are Persons with Mental Illness?

机构信息

National Institute of Mental Health and Neuro Sciences, Bangalore, KA, India.

出版信息

Int J Soc Psychiatry. 2022 May;68(3):541-547. doi: 10.1177/0020764021990068. Epub 2021 Jan 28.

DOI:10.1177/0020764021990068
PMID:33506712
Abstract

BACKGROUND

Clientele's attitude toward Persons with Mental Illness (PwMI) changes over a period of time. The aim of this study was to explore and understand how and whether perception about PwMI changes when they are seen working like persons without mental illness among those availing services of ROSes café at NIMHANS, Bengaluru.

METHODS

The descriptive research design was adopted with purposive sampling. Community Attitude toward Mentally Ill (CAMI) a self -administered questionnaire of was administered to measure the clientele attitude towards staff with mental illness in ROSes Café (Recovery Oriented Services). A total of 256 subjects availing services from the ROSes café recruited in the study. Chi-square and Mann-Whitney U test was computed to see the association and differences on selected variables.

RESULTS

The present study results showed that subjects had a positive attitude seen in health care professionals in the domains of benevolence (BE) (28.68 ± 3.00) and community mental health ideology (CMHI) (31.53 ± 3.19), whereas non-health care professionals had showed negative attitude in the domain of authoritarianism (AU) (30.54 ± 3.42) and social restrictiveness (SR) (30.18 ± 3.05). Education, employment, marital, income, and working status were significantly associated with CAMI domains.

CONCLUSION

PwMI also can work like people without mental illness when the opportunities are provided. The community needs to regard mental illness in the same manner as chronic physical illness diabetes mellitus and allow PwMI to live a life of dignity by creating and offering opportunities to earn livelihood which would help them recover with their illnesses.

摘要

背景

客户对精神病患者(PwMI)的态度会随着时间的推移而改变。本研究旨在探讨和了解当他们在班加罗尔的 NIMHANS 的 ROSes 咖啡馆像没有精神疾病的人一样工作时,他们对 PwMI 的看法是否会改变。

方法

采用描述性研究设计,采用目的性抽样。采用社区对精神疾病的态度量表(CAMI)对 ROSes 咖啡馆(康复导向服务)的工作人员的客户态度进行测量。共有 256 名在 ROSes 咖啡馆接受服务的对象被纳入研究。计算卡方检验和曼-惠特尼 U 检验,以观察所选变量的关联和差异。

结果

本研究结果表明,在善良(BE)(28.68±3.00)和社区心理健康意识形态(CMHI)(31.53±3.19)领域,被试对医疗保健专业人员持积极态度,而非医疗保健专业人员在威权主义(AU)(30.54±3.42)和社会限制(SR)(30.18±3.05)领域表现出消极态度。教育、就业、婚姻、收入和工作状况与 CAMI 领域显著相关。

结论

当提供机会时,PwMI 也可以像没有精神疾病的人一样工作。社区需要以与慢性身体疾病(如糖尿病)相同的方式看待精神疾病,通过创造和提供谋生机会,让 PwMI 过上有尊严的生活,这将有助于他们与疾病一起康复。

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