Kaya Tugberk
Department of Management Information Systems, School of Applied Sciences, Cyprus International University, North Cyprus, Via Mersin 10, Turkey.
Technol Soc. 2020 Nov;63:101380. doi: 10.1016/j.techsoc.2020.101380. Epub 2020 Sep 8.
Social media is the leading medium which is used for communication during the COVID-19 pandemic. The research conducted aims to fill the gap of literature related to social media use during the COVID-19 pandemic. This research aims at uncovering the influences of social media use in several dimensions during lockdown(s). The study aims to answer the research question of: Are the influences of social media use different from normal times? The online questionnaire has been completed by six hundred and sixty-eight users within the period of lockdown. The author prepared the questionnaire, which is composed of 22 positive statements in order to evaluate the effects of social media use during the COVID-19 pandemic. A 5 point Likert scale was used, where reliability and validity were calculated by the Cronbach's alpha value, which was 0.751. Findings highlight that users have more information about COVID-19, and they follow recent information via social media, which shows the shift towards digital medium. Findings also indicate that users are aware of fake news, and they follow official sources. Social media is powerful to affect decision-makers, and respondents' social media use did not create any panic or anxiety amongst them. This research indicates that respondents' social media use during COVID-19 is different from normal times as a common purpose triggers this, survival. Before the COVID-19 pandemic, most of social media shares were like a dream or a strong desire that may cause anxiety in others. During the pandemic, people are in lockdown and share similar feelings and follow similar behavioural patterns. As there is a common purpose and struggle via users, psychological well-being is not affected negatively.
社交媒体是新冠疫情期间用于交流的主要媒介。所开展的这项研究旨在填补与新冠疫情期间社交媒体使用相关的文献空白。本研究旨在揭示封锁期间社交媒体使用在多个维度上的影响。该研究旨在回答以下研究问题:社交媒体使用的影响与正常时期是否不同?在封锁期间,668名用户完成了在线问卷。作者准备了问卷,问卷由22条肯定陈述组成,以评估新冠疫情期间社交媒体使用的效果。采用了5点李克特量表,其信度和效度通过克朗巴哈系数值计算得出,该值为0.751。研究结果表明,用户拥有更多关于新冠疫情的信息,他们通过社交媒体关注最新消息,这显示了向数字媒介的转变。研究结果还表明,用户意识到假新闻,并且他们关注官方消息来源。社交媒体对影响决策者很有作用,并且受访者使用社交媒体并未在他们中间造成任何恐慌或焦虑。这项研究表明,新冠疫情期间受访者使用社交媒体与正常时期不同,因为一个共同的目的引发了这种情况,即生存。在新冠疫情之前,大多数社交媒体分享就像是一场梦或一种强烈的愿望,可能会引起他人的焦虑。在疫情期间,人们处于封锁状态,有着相似的感受并遵循相似的行为模式。由于用户有共同的目的和奋斗,心理健康并未受到负面影响。