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2004年至2018年间中国针对医护人员的严重工作场所暴力行为

Serious Workplace Violence Against Healthcare Providers in China Between 2004 and 2018.

作者信息

Ma Jing, Chen Xi, Zheng Qiongjuan, Zhang Yun, Ming Zhi, Wang Dongxin, Wu Hua, Ye Haisen, Zhou Xiaoxuan, Xu Yunxuan, Li Renjiao, Sheng Xia, Fan Fangxiu, Yang Zuiwen, Luo Ting, Lu Yajun, Deng Ye, Yang Fen, Liu Chuntao, Liu Chunyu, Li Xiaosong

机构信息

Department of Child and Adolescent Psychiatry, School of Clinical Medicine, The Second People's Hospital of Hunan Province, Hunan University of Chinese Medicine, Changsha, China.

Medical College of Northwest University for Nationalities, Lanzhou, China.

出版信息

Front Public Health. 2021 Jan 15;8:574765. doi: 10.3389/fpubh.2020.574765. eCollection 2020.

Abstract

Workplace violence (WPV) against healthcare providers has severe consequences and is underreported worldwide. The aim of this study was to present the features, causes, and outcomes of serious WPV against healthcare providers in China. We searched for serious WPV events reported online and analyzed information about time, location, people, methods, motivations, and outcomes related to the incident. Serious WPV reported online in China ( = 379) were mainly physical (97%) and often involved the use of weapons (34.5%). Doctors were victims in most instances (81.1%). Serious WPV mostly happened in cities (90.2%), teaching hospitals (87.4%), and tertiary hospitals (67.9%) and frequently in Emergency Department (ED), Obstetrics and Gynecology Department (OB-GYN), and pediatric departments; it was most prevalent in the months of June, May, and February. Rates of serious WPV increased dramatically in 2014 and decreased after 2015, with death (12.8%), severe injury (6%), and hospitalization (24.2%) being the major outcomes. A law protecting healthcare providers implemented in 2015 may have helped curb the violence. Serious WPV in China may stem from poor patient-doctor relationships, overly stressed health providers in highly demanding hospitals, poorly educated/informed patients, insufficient legal protection, and poor communication. Furthering knowledge about WPV and working toward curtailing its presence in healthcare settings are crucial to increasing the safety and well-being of healthcare workers.

摘要

针对医护人员的工作场所暴力(WPV)会产生严重后果,且在全球范围内都存在报告不足的情况。本研究的目的是呈现中国针对医护人员的严重WPV的特征、原因及后果。我们搜索了网上报道的严重WPV事件,并分析了与该事件相关的时间、地点、人物、方式、动机及后果等信息。在中国网上报道的严重WPV事件(n = 379)主要为身体暴力(97%),且常涉及使用武器(34.5%)。多数情况下受害者为医生(81.1%)。严重WPV大多发生在城市(90.2%)、教学医院(87.4%)和三级医院(67.9%),且经常发生在急诊科(ED)、妇产科(OB - GYN)和儿科;在6月、5月和2月最为普遍。严重WPV发生率在2014年急剧上升,2015年后下降,主要后果包括死亡(12.8%)、重伤(6%)和住院(24.2%)。2015年实施的一项保护医护人员的法律可能有助于遏制暴力。中国的严重WPV可能源于医患关系不佳、高要求医院中医护人员压力过大、患者教育程度低/信息了解不足、法律保护不足以及沟通不畅。增进对WPV的了解并努力减少其在医疗环境中的存在,对于提高医护人员的安全和福祉至关重要。

https://cdn.ncbi.nlm.nih.gov/pmc/blobs/0861/7841458/9b0e65c0dd52/fpubh-08-574765-g0001.jpg

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