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在精力充沛的日子里,被情绪工作要求压得喘不过气来!对医护人员日常工作恢复的不利影响。

Overwhelmed by Emotional Job Demands in High Vigor Days! Its Detrimental Effects on Daily Recovery from Work among Health-Care Workers.

机构信息

Autonomous University of Madrid.

University of the Basque Country (UPV/EHU).

出版信息

J Psychol. 2021;155(2):210-237. doi: 10.1080/00223980.2020.1870910. Epub 2021 Feb 4.

Abstract

The objective of this study is twofold: first, to analyze whether the daily level of energy in terms of vigor at work could explain the way in which workers psychologically detach from their work, relax, practice challenging activities, and have the feeling of having control over their leisure time when arriving home. Second, to check if the daily emotional job demands could hinder that relationship, reversing the positive effect of vigor in recovery. For this purpose, a multilevel study with a diary methodology was designed. In total, 94 nurses from various hospital and primary care centers in Madrid and Basque Country (Spain) participated in this study. They completed daily questionnaires twice a day (in the afternoon after work and at night before going to bed) for five consecutive workdays from Monday to Friday ( = 94*5 = 470). The results revealed that on days that vigor at work was high, nurses experienced more psychological detachment, relaxation, feelings of mastery, and time control at home. Moreover, on days that emotional job demands were high, vigor was more negatively related to psychological detachment and time control at home. Additionally, vigor was more positively related to all recovery experiences at home in days that emotional demands were low. Therefore, daily vigor can act as an energy resource that helps the worker to recover. However, this effect can occur in situations in which stressors are not present in high intensity. These results have clear practical implications for both health organizations and workers.

摘要

这项研究的目的有两个

第一,分析工作时的精力水平(活力)是否可以解释员工在下班回家后如何在心理上脱离工作、放松、从事挑战性活动以及感觉对自己的闲暇时间有掌控感。第二,检查日常情绪工作要求是否会阻碍这种关系,从而改变活力对恢复的积极影响。为此,采用了多层次研究设计和日记法。共有来自马德里和巴斯克地区(西班牙)不同医院和初级保健中心的 94 名护士参与了这项研究。他们在连续五个工作日(从星期一到星期五)每天两次完成每日问卷(下午下班后和晚上睡前)(=94*5=470)。结果表明,在工作活力高的日子里,护士在家中体验到更多的心理脱离、放松、掌控感和时间控制。此外,在情绪工作要求高的日子里,活力与心理脱离和在家中的时间控制的负相关程度更高。此外,在情绪需求较低的日子里,活力与在家中的所有恢复体验的正相关程度更高。因此,日常活力可以作为一种能量资源,帮助员工恢复。然而,这种效果只有在没有高强度压力源的情况下才会发生。这些结果对健康组织和员工都具有明确的实际意义。

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