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关怀对护士动机和幸福感的积极影响:一项关于工作中情绪调节能力作用的日记研究。

Positive benefits of caring on nurses' motivation and well-being: a diary study about the role of emotional regulation abilities at work.

作者信息

Donoso Luis Manuel Blanco, Demerouti Evangelia, Garrosa Hernández Eva, Moreno-Jiménez Bernardo, Carmona Cobo Isabel

机构信息

Autonomous University of Madrid, Spain.

Eindhoven University of Technology, Netherlands.

出版信息

Int J Nurs Stud. 2015 Apr;52(4):804-16. doi: 10.1016/j.ijnurstu.2015.01.002. Epub 2015 Jan 12.

Abstract

BACKGROUND

Recent research reveals that not all job demands have negative effects on workers' well-being and suggests that the negative or positive effects of specific job demands depend on the occupational sector. Specifically, emotional job demands form the heart of the work for nurses and for this reason they can be interpreted by nurses as a challenge that promotes motivation and well-being among these professionals, especially if personal and job resources become available.

OBJECTIVES

The study had two objectives. First, to examine whether daily emotional demands within a nursing work context have a positive effect on nurses' daily motivation at work (vigour) and well-being at home (vitality and positive affect). Second, to explore whether this positive effect could be enhanced by nurses' emotional regulation abilities.

DESIGN

This research used a diary design to explore daily experiences and to analyze how variations in specific job or personal characteristics can affect levels of motivation and well-being across days.

PARTICIPANTS

Fifty-three nurses working in different Spanish hospitals and primary health care centres completed a general questionnaire and a diary booklet over 5 consecutive working days in two different moments, after work and at night (N=53 participants and N=265 observations).

RESULTS

In line with our hypotheses, multi-level analyses revealed that, on the one hand, day-level emotional demands at work had a positive effect on vigour at work and on vitality at home. On the other hand, analyses showed that nurses with higher emotional regulation abilities have more motivation at work and well-being at home when they have to face high emotional demands at work, showing a spill over effect after work.

CONCLUSIONS

These findings support the idea that emotional demands from the nursing profession can act as challenges which promote motivation and well-being, especially if internal emotional resources become available.

摘要

背景

近期研究表明,并非所有工作需求都会对员工的幸福感产生负面影响,并指出特定工作需求的负面或正面影响取决于职业领域。具体而言,情感工作需求是护士工作的核心,因此护士可将其视为一种挑战,这种挑战能提升这些专业人员的工作积极性和幸福感,特别是当个人和工作资源可得时。

目的

本研究有两个目的。其一,考察护理工作环境中的日常情感需求是否对护士的日常工作积极性(活力)以及家庭幸福感(活力和积极情绪)产生积极影响。其二,探究护士的情绪调节能力是否能增强这种积极影响。

设计

本研究采用日记法设计,以探索日常经历,并分析特定工作或个人特征的变化如何在不同日子影响工作积极性和幸福感水平。

参与者

在西班牙不同医院和初级医疗保健中心工作的53名护士在两个不同时间点,即下班后和夜间,连续5个工作日完成了一份一般问卷和一本日记册(N = 53名参与者,N = 265次观察)。

结果

与我们的假设一致,多层次分析表明,一方面,工作中的日常情感需求对工作活力和家庭活力有积极影响。另一方面,分析显示,情绪调节能力较高的护士在面对工作中的高情感需求时,工作积极性更高,家庭幸福感更强,呈现出下班后的溢出效应。

结论

这些发现支持了这样一种观点,即护理职业中的情感需求可作为促进工作积极性和幸福感的挑战,特别是当内部情感资源可得时。

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