American Nurses Credentialing Center, Silver Spring, Maryland (Ms Graystone); NewYork-Presbyterian/Columbia University Irving Medical Center, Allen/Ambulatory Care Network West, New York (Drs Hartman and Vose); and Columbia University School of Nursing, New York (Dr Vose).
Nurs Adm Q. 2021;45(2):126-134. doi: 10.1097/NAQ.0000000000000463.
This article describes how a national nursing association and a major academic medical center responded to the coronavirus disease-2019 (COVID-19) pandemic during the first wave of the outbreak in the United States (January to August 2020). The organizations share their lived experiences as they quickly found themselves at the forefront of the crisis. The article discusses how early warning signs from a world away sparked collaboration, innovation, and action that grew to a coordinated, organization-wide response. It also explores how leaders in 2 distinct but interrelated environments rose to the challenge to leverage the best their organizations had to offer, relying on the expertise of each to navigate changes that were made to almost every aspect of work. From tentative first steps to rapid implementation of innovative policies and procedures, the organizations share lessons learned and benefits reaped. The article includes practical crisis response strategies for the nursing profession and health care systems moving forward.
本文描述了一家全国性护理协会和一家主要学术医疗中心在美国疫情爆发的第一波期间（2020 年 1 月至 8 月）如何应对 2019 年冠状病毒病（COVID-19）。这些组织分享了他们的亲身经历，因为他们很快成为危机的前沿。文章探讨了来自千里之外的早期预警信号如何引发合作、创新和行动，这些合作、创新和行动发展成为协调一致的全组织范围的应对措施。它还探讨了在 2 个截然不同但相互关联的环境中，领导者如何应对挑战，利用组织的优势，依靠各自的专业知识应对几乎每个工作方面的变化。从试探性的第一步到快速实施创新政策和程序，这些组织分享了经验教训和收益。本文为护理专业和医疗保健系统提供了实用的危机应对策略，以推动未来的发展。
