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应对 COVID-19 对工作投入和掌控力的负面影响:对一线卫生工作者的多项研究调查。

Tackling the negative impact of COVID-19 on work engagement and taking charge: A multi-study investigation of frontline health workers.

机构信息

Scheller College of Business, Georgia Institute of Technology.

School of Business Administration, Southwestern University of Finance and Economics.

出版信息

J Appl Psychol. 2021 Feb;106(2):185-198. doi: 10.1037/apl0000866. Epub 2021 Feb 18.

Abstract

The COVID-19 pandemic, as a stressful event, has posed unprecedented challenges for employees worldwide. This research investigated whether and when an employee's perceived COVID-19 crisis strength affected his or her work engagement and taking charge at work. In a time-lagged field study of health workers on the coronavirus frontline (Study 1), we found that when work meaningfulness was lower, a health worker's perceived COVID-19 crisis strength exerted a more negative effect on his or her work engagement and taking charge at work. In a longitudinal field experiment (Study 2), we collaborated with a hospital to carry out two organizational interventions based on event system theory and work meaningfulness r esearch. The interventions significantly decreased perceived COVID-19 crisis strength and increased work meaningfulness for medical staff in an intensive care unit (ICU), who were tasked with caring for COVID-19 patients in critical condition. The findings of Study 2 demonstrate the effectiveness of organizational training and interventions in alleviating the negative impact of COVID-19 on an employee's work engagement and taking charge at work. (PsycInfo Database Record (c) 2021 APA, all rights reserved).

摘要

新型冠状病毒肺炎疫情作为一种压力事件,给全球员工带来了前所未有的挑战。本研究旨在探讨员工对新型冠状病毒危机强度的感知是否以及何时会影响其工作投入和主动工作。在一项针对冠状病毒一线医护人员的时间滞后现场研究(研究 1)中,我们发现,当工作意义较低时,医护人员对新型冠状病毒危机强度的感知对其工作投入和主动工作会产生更负面的影响。在一项纵向现场实验(研究 2)中,我们与一家医院合作,根据事件系统理论和工作意义研究,开展了两项组织干预措施。这些干预措施显著降低了 ICU 医护人员对新型冠状病毒危机强度的感知,同时也提高了他们对工作的意义感,这些医护人员负责照顾处于危急状况的新型冠状病毒肺炎患者。研究 2 的结果表明,组织培训和干预措施在减轻新型冠状病毒对员工工作投入和主动工作的负面影响方面是有效的。(PsycInfo 数据库记录(c)2021 APA,保留所有权利)。

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