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认知心理学视角下基于人机交互智能服务机器人的国际服务设计人才培养模式

The Talent Training Mode of International Service Design Using a Human-Computer Interaction Intelligent Service Robot From the Perspective of Cognitive Psychology.

作者信息

Yang Yayun

机构信息

School of Architecture, Taiyuan University of Technology, Shanxi, China.

出版信息

Front Psychol. 2021 Feb 2;12:600218. doi: 10.3389/fpsyg.2021.600218. eCollection 2021.

DOI:10.3389/fpsyg.2021.600218
PMID:33603699
原文链接:https://pmc.ncbi.nlm.nih.gov/articles/PMC7884754/
Abstract

To effectively improve the efficiency of international service design talent training and make it more in line with society's needs, we analyze the current status of international service design talent training and its professional training focus. Based on the above problems, from the perspective of cognitive psychology, artificial intelligence and human-computer interaction (HCI) technology are used to construct the international service design talent training mode of the HCI intelligent service robot. This mode can be used to solve the existing teaching problems by using novel means to ensure the quality of teaching. Finally, through the actual analysis of teaching cases, the effectiveness of the proposed talent training mode is verified. The HCI system is based on knowledge of cognitive psychology. According to the characteristics and functions of an educational robot, the robot is combined with traditional teaching activities, and the robot-assisted talent training mode is designed. Robot-assisted talent training is a feasible training method that can improve the efficiency of talent training. Students have confidence in their learning skills before the course, and the confidence is further strengthened after the end of the course. After the course, the students have a stronger sense of cooperation. This study can provide theoretical ideas for the research of international service talent training mode.

摘要

为有效提高国际服务设计人才培养效率，使其更符合社会需求，我们分析了国际服务设计人才培养现状及其专业培养重点。基于上述问题，从认知心理学角度出发，利用人工智能和人机交互（HCI）技术构建了HCI智能服务机器人国际服务设计人才培养模式。该模式可通过新颖手段解决现有教学问题，确保教学质量。最后，通过对教学案例的实际分析，验证了所提出人才培养模式的有效性。HCI系统基于认知心理学知识。根据教育机器人的特点和功能，将机器人与传统教学活动相结合，设计了机器人辅助人才培养模式。机器人辅助人才培养是一种可行的培养方法，能够提高人才培养效率。课程开始前学生对自己的学习技能有信心，课程结束后信心进一步增强。课程结束后，学生的合作意识更强。本研究可为国际服务人才培养模式的研究提供理论思路。

https://cdn.ncbi.nlm.nih.gov/pmc/blobs/d348/7884754/62abd9876480/fpsyg-12-600218-g0007.jpg
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https://cdn.ncbi.nlm.nih.gov/pmc/blobs/d348/7884754/62abd9876480/fpsyg-12-600218-g0007.jpg
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