Department of Social and Behavioral Sciences, Yale School of Public Health, New Haven, CT, USA.
Department of Health Policy and Management, Yale School of Public Health, New Haven, CT, USA.
SAHARA J. 2021 Dec;18(1):52-63. doi: 10.1080/17290376.2021.1894224.
In eSwatini and across sub-Saharan Africa, adolescent girls and young women (AGYW) are at significantly higher risk of HIV infection and poorer sexual and reproductive health (SRH) than their male counterparts. AGYW demonstrate low demand for SRH services, further contributing to poor outcomes. Strategic marketing approaches, including those used by multinational corporations, have potential to support demand creation for SRH services among AGYW, but there is limited empirical evidence on the direct application of private-sector strategic marketing approaches in this context. Therefore, we examined how Project Last Mile worked with eSwatini's Ministry of Heath to translate strategic marketing approaches from the Coca-Cola system to attract AGYW to SRH services. We present qualitative market research using the ZMET® methodology with 12 young Swazi women (ages 15-24), which informed development of a highly branded communication strategy consistent with other successful gain-framing approaches. Qualitative in-depth interviews with 19 stakeholders revealed receptivity to the market research findings, and highlighted local ownership over the strategic marketing process and brand. These results can inform similar efforts to translate strategic marketing to support demand generation in pursuit of public health goals to reduce HIV risk and improve SRH.
在斯威士兰和撒哈拉以南非洲地区,少女和年轻妇女(AGYW)感染艾滋病毒的风险以及性健康和生殖健康(SRH)状况较差的风险明显高于同龄男性。AGYW 对 SRH 服务的需求较低,这进一步导致了不良后果。包括跨国公司在内的战略性营销方法具有支持 AGYW 对 SRH 服务产生需求的潜力,但在这方面直接应用私营部门战略营销方法的经验证据有限。因此,我们研究了最后一英里项目如何与斯威士兰卫生部合作,将可口可乐系统的战略营销方法转化为吸引 AGYW 接受 SRH 服务的方法。我们使用 ZMET®方法进行了定性市场研究,研究对象为 12 名年轻的斯威士兰妇女(年龄在 15-24 岁之间),这些研究结果为制定高度品牌化的传播战略提供了信息,该战略与其他成功的增益框架方法一致。对 19 名利益攸关方的深入定性访谈表明,他们对市场研究结果持欢迎态度,并强调了对战略营销过程和品牌的本地所有权。这些结果可以为类似的努力提供信息,以转化战略营销,支持需求产生,以实现减少艾滋病毒风险和改善性健康和生殖健康的公共卫生目标。