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经济激励对从事有趣任务的表现是有帮助还是有损害?

Do financial incentives help or harm performance in interesting tasks?

作者信息

Kim Ji Hyun, Gerhart Barry, Fang Meiyu

机构信息

Wisconsin School of Business, University of Wisconsin-Madison.

Department of Human Resource Management, National Central University.

出版信息

J Appl Psychol. 2022 Jan;107(1):153-167. doi: 10.1037/apl0000851. Epub 2021 Mar 11.

Abstract

There continues to be disagreement about whether financial incentives help or harm performance, especially in interesting tasks. Although the Jenkins, Mitra, Gupta, and Shaw (1998) meta-analysis finds a positive effect of incentives, including in interesting tasks (reported ρ ^ = +.34; our computed δ = +.79), a more recent and widely cited meta-analysis by Weibel et al. (2010) reports, in contrast, a negative effect (δ = -.13) of incentives on performance in interesting tasks. Thus, the effect size for interesting tasks differs by .92 standard deviation (SD) between the two meta-analyses, a very large difference. We incorporate primary studies from these two meta-analyses and other sources in a new, more complete meta-analysis of incentives-performance in interesting and noninteresting tasks. We also examine additional key moderators (incentive intensity, how motivation-driven performance is, and autonomy). We find that the incentives-performance relationship is positive in both interesting (δ = +.58) and noninteresting tasks (δ = +.52). In addition, we find that the positive incentives-performance relationship is robust to not only task interest, but also to incentive intensity, how motivation-driven performance is, and autonomy. However, the incentives-performance relationship is less positive for performance measured as quality, especially in interesting tasks. We provide suggestions for future research. (PsycInfo Database Record (c) 2022 APA, all rights reserved).

摘要

对于经济激励是有助于还是有损于绩效,尤其是在有趣的任务中,人们仍然存在分歧。尽管詹金斯、米特拉、古普塔和肖(1998年)的元分析发现了激励措施的积极作用,包括在有趣的任务中(报告的ρ^ = +.34;我们计算的δ = +.79),但韦贝尔等人(2010年)最近一项被广泛引用的元分析却报告称,激励措施对有趣任务中的绩效有负面影响(δ = -.13)。因此,在这两项元分析中,有趣任务的效应大小相差0.92个标准差(SD),这是一个非常大的差异。我们将这两项元分析以及其他来源的原始研究纳入一项新的、更完整的关于有趣和无趣任务中激励与绩效关系的元分析。我们还考察了其他关键调节变量(激励强度、绩效受动机驱动的程度以及自主性)。我们发现,在有趣的任务(δ = +.58)和无趣的任务(δ = +.52)中,激励与绩效的关系都是正向的。此外,我们发现正向的激励与绩效关系不仅对任务趣味性具有稳健性,而且对激励强度、绩效受动机驱动的程度以及自主性也具有稳健性。然而,对于以质量衡量的绩效而言,激励与绩效的关系不那么正向,尤其是在有趣的任务中。我们为未来的研究提供了建议。(《心理学文摘数据库记录》(c)2022美国心理学会,保留所有权利)

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